Arlierys Rios
Lake Worth,FL
Summary
Detail-oriented sales and operations professional with a strong background in customer engagement, financial management, and business administration. Experienced in dispatching, billing, sales, and inventory management. Skilled in relationship-building, negotiation, and upselling, with a proven track record of exceeding sales targets and optimizing business operations.
Overview
5
5
years of professional experience
Work History
Office Manager
A&M Towing and Repair LLC
05.2023 - Current
- Handle dispatching and customer service, ensuring efficient scheduling for drivers.
- Manage billing for multiple insurance companies, ensuring timely and accurate payments.
- Research labor costs and source parts to optimize repair and maintenance expenses.
- Oversee work order documentation, filing, and compliance tracking.
- Ensure all business certifications and licenses remain up to date, handling renewals and payments.
- Process payroll, including driver commissions and overtime calculations.
- Maintain and track business expenses, including fuel, vehicle maintenance, and operational costs.
Sales Associate
Eyeglass World
08.2021 - 05.2023
- Guided customers in selecting eye wear that met both style and prescription needs, enhancing their overall experience.
- Educated clients on product features and benefits, leading to informed purchasing decisions and increased upselling.
- Fostered strong relationships with customers, resulting in repeat business and referrals.
- Promoted additional products and services through personalized recommendations based on customer needs.
- Maintained an organized sales floor and optimized inventory tracking to streamline operations.
Sales Associate
Brandsmart USA
08.2020 - 05.2021
- Provided expert recommendations on products, ensuring a positive shopping experience and boosting sales performance.
- Assisted with store promotions, special offers, and financing options to maximize sales opportunities.
- Engaged customers with special promotions and exclusive deals, resulting in higher transaction values.
- Strengthened customer relationships by offering follow-up assistance.
- Attended sales and product training sessions to enhance product knowledge and improve overall sales performance.
Crew Member
Wendy’s
11.2019 - 08.2020
- Delivered fast and efficient service while ensuring excellent customer interactions.
- Managed kitchen cleanliness and organization to provide a pleasant dining environment.
- Promoted menu items and special deals to increase add-on sales and customer satisfaction.
- Collaborated with team members to meet service goals and resolve restaurant challenges.
- Trained new hires on company policies and procedures, enhancing team efficiency.
Education
High School Diploma -
John I. Leonard High School
Greenacres, FLSkills
- Sales & Customer Relationship Management (CRM)
- Dispatching & Scheduling
- Expense Tracking & Budgeting
- Product Knowledge & Upselling
- Negotiation & Closing Deals
- Inventory & Vendor Management
- Compliance & Licensing Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Office Manager
A&M Towing and Repair LLC
05.2023 - Current
Sales Associate
Eyeglass World
08.2021 - 05.2023
Sales Associate
Brandsmart USA
08.2020 - 05.2021
Crew Member
Wendy’s
11.2019 - 08.2020
High School Diploma -
John I. Leonard High School
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