Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Omayra (Omy) Melendez

Omayra (Omy) Melendez

Land O' Lakes

Summary

Dynamic, accomplished, retired FBI Supervisor Special Agent with a proven track record in national security operations and complex investigations. Expert in conflict resolution and effective communication, successfully leading high-stakes undercover missions. Recognized for enhancing agency preparedness and fostering inter-agency collaboration, driving significant improvements in public safety and operational efficiency. Bilingual professional committed to excellence.

Overview

29
29
years of professional experience
1
1
Certification

Work History

FBI Supervisor Special Agent

FBI
09.2021 - 09.2024

Oversaw the National Security Covert Operation Program. Performed onsite inspections of FBI divisions' undercover operations to ensure adherence to laws and policies. Provided operational counseling, evaluations, safety assessments, and mental health monitoring for active undercover personnel.

FBI Special Agent

FBI
07.2006 - 09.2021
  • Conducted and manage Public Corruption, Foreign Corrupt Privacy Acts, Insurance/Healthcare Fraud investigations.
  • Coordinated with other agencies during multi-jurisdictional and international investigations.
  • Delivered expert testimony in court proceedings, presenting reliable evidence leading to successful prosecutions.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.

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  • Gathered evidence and served as witness in court proceedings.
  • Developed intelligence networks, effectively gathering crucial information to support ongoing cases.
  • Led and participated on high-stakes undercover operations, directly contributing to arrest of key figures in drug trafficking organizations.
  • Prepared comprehensive reports, ensuring accurate documentation of investigative findings and legal compliance.


  • Organized and led training sessions on undercover strategies, increasing agency preparedness on undercover operational activities.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Partnered with international agencies and Embassies to address cross-border crimes, ensuring a global approach to crime prevention efforts.


  • Employed strong interpersonal skills when liaising with various stakeholders including attorneys, subjects, informants, victims or witnesses; successfully built rapport that aided investigations and case resolutions.

Special Agent

FBI
10.2000 - 07.2006
  • Conducted and managed Violent Crimes, Crimes Against Children and Public Corruption Investigations.
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Delivered expert testimony in court proceedings, presenting reliable evidence leading to successful prosecutions.
  • Conducted thorough investigations for successful case resolutions and improved public safety.
  • Facilitated inter-agency cooperation for efficient resource allocation and optimized investigative outcomes.
  • Delivered expert testimony in court cases, leveraging specialized knowledge to support legal proceedings.
  • Trained local Task Force Officers on FBI processes, court procedures and investigation and evidence collection processes.
  • Performs duties as the FBI San Juan Recruiter and Media Rep.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Coordinated with universities and professional associations to source top talent for internships and entry-level positions.
  • Conducted media relations and responded to media requests for information.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of media communications.
  • Monitored media coverage and produced detailed reports to analyze impact of PR efforts.

FOIPA Legal Research Analyst

FBI
07.1995 - 10.2000
  • Processed Freedom of Information Act requests for information collected by the FBI about individuals, organizations, businesses, investigations, historical events, incidents, groups, or deceased persons.
  • Searched and analyzed for records in response to FOIA requests and reviewed records to determine which and what parts could be released. Redacted, any information protected from disclosure by one of the FOIA’s nine exemptions.

Education

Bachelor of Arts - Criminal Justice

University of Sacred Heart
San Juan, Puerto Rico
05-1990

Skills

  • Conflict resolution
  • Multitasking
  • Effective communication
  • Adaptability and flexibility
  • Organizational skills
  • Interpersonal skills
  • Professionalism
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Bilingual

Certification

Undercover Certification

Undercover Operational Counselor Certification

Crisis Negotiator Certification

Evidence Recovery Certification

Equal Employment Counselor Certification

Employee Assistant Program Certification



Languages

Spanish
Full Professional

Timeline

FBI Supervisor Special Agent

FBI
09.2021 - 09.2024

FBI Special Agent

FBI
07.2006 - 09.2021

Special Agent

FBI
10.2000 - 07.2006

FOIPA Legal Research Analyst

FBI
07.1995 - 10.2000

Bachelor of Arts - Criminal Justice

University of Sacred Heart
Omayra (Omy) Melendez