Detail-oriented Ophthalmic Scribe/Supervisor with 17 years of experience ensuring HIPAA compliance and streamlining patient workflows. Proven ability to enhance clinic operations and train new staff effectively.
Overview
19
19
years of professional experience
Work History
Ophthalmic Scribe/Supervisor
ECOA/ Santamaria Eye Center
Perth Amboy/Edison/Freehold
04.2009 - Current
Documented patient histories and ocular examinations efficiently during clinical visits.
Assisted in maintaining accurate electronic health records using specialized ophthalmic software.
Collaborated with ophthalmologists to streamline patient workflows and enhance clinic operations.
Ensured compliance with HIPAA regulations while managing sensitive patient information.
Trained new staff on scribing procedures and best practices for documentation accuracy.
Led initiatives to improve communication between clinical staff and patients, enhancing care delivery.
Maintained a high standard of professionalism, consistently exhibiting excellent organizational skills and attention to detail in all aspects of the role.
Implemented process improvements that reduced documentation errors and increased efficiency.
Optical Assistant
Vision Associates
Perth Amboy
05.2007 - 04.2009
Assisted in fitting and dispensing eyewear to ensure optimal customer satisfaction.
Conducted preliminary vision tests, enhancing patient service efficiency.
Managed inventory of optical supplies, ensuring adequate stock levels for operations.
Educated patients on lens options and eyewear maintenance for informed decision-making.
Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.