Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
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Omer Eltinai

Sacramento,CA

Summary


High-energy Leasing administrator, skilled in overseeing properties, showing properties to potential tenants and solving maintenance requests. Successful implementing effective marketing campaigns and enforcing all property safety regulations.

Personable , great experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Approachable and talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Security officer

Blue Knight Security & Patrol
08.2023 - Current
  • Conducted hourly patrol of Clint’s property
  • Ensured the safety and security of all persons, vehicles, and the property
  • Submitted a Daily Activity Report electronically to Management.

Leasing Consultant

Renoir Staffing LLC
12.2022 - 08.2023
  • Assigned as a temporary leasing Consultant at different properties in Sacramento
  • Answered telephone calls, Received service requests
  • Greeted customers, showed apartments.

Los Prevention/ Security Officer

Goodwill Industries Sacramento Valley and Northern Nevada, INC
03.2019 - 11.2022
  • Enforced federal, state, and local laws, while conducting surveillance of Goodwill Industries
  • Oversaw premises and ensured company policies, regulations, and procedures were all carried out correctly
  • Ensured safety and security of all persons and property on premises including the shipping yard and main building
  • Reported any suspicious activity, issues, or concerns to the Assets Protection Manager.

Security Officer

Cypress Security Services
11.2013 - 12.2018
  • Assigned at the Mexican Consulate in Sacramento California
  • Monitored the Front Desk
  • Checked in guests and operated a metal detector machine to screen visitors
  • Adhered to Consulate policies and procedures, including confidentiality and client privacy standards
  • Handled delicate packages and mail
  • Transferred inbound phone calls to Consulate personnel.

Community Leasing Administrator

Lewis Apartment Communities
03.2005 - 10.2013
  • Managed the resident services desk, administered monthly rent collection, and maintained residents’ files
  • Received and organized incoming mail, packages, and resident deliveries
  • Scheduled appointments for community tours and led community tours
  • Leased apartments, completed leasing paperwork, and entered resident personal information into online database
  • Responded to resident relations and general customer service inquiries, and work orders
  • Reviewed and renewed leases of current residents.

Education

Management -

American River College
Sacramento, CA
12.2019

Skills

  • Able to effectively communicate, both orally and in writing
  • Dependable Adaptable Team player
  • Ability to establish workload priorities, organize materials and work well under pressure
  • Sociable with great interpersonal skills
  • Ability to multi-task, prioritize duties, and manage time effectively
  • Outstanding customer service
  • Adept at Excel, Microsoft Word, Outlook, Social media applications
  • Arabic and Spanish Languages

Accomplishments

"Outstanding Customer Service of the Year" Award

Lewis Apartment Communities

Certification


SETA - METRIX Learning

  • Essentials of Interviewing and Hiring 12/21/2021
  • Human Resources Core Knowledge: Functions and Activities 12/22/2021
  • Ensuring Onboarding Success 06/22/2023
  • The Art and Science of Communication 10/31/2021
  • Editing and Proofreading Business Documents 04/28/2023
  • Being an Effective Team Member 03/07/2023
  • Dealing with Customer Service Incidents and Complaints 12/26/2023
  • Code of Conduct Awareness 03/15/2023


ALISON:

  • Introduction to Social Work basics certification 03/04/2023
  • Fundamentals of Domestic Violence & Abuse certification 03/14/2022
  • Early Childhood Crisis and Trauma certification. 06/01/2023

Awards

Outstanding Customer Service of the Year - Lewis Apartment Communities

Timeline

Security officer

Blue Knight Security & Patrol
08.2023 - Current

Leasing Consultant

Renoir Staffing LLC
12.2022 - 08.2023

Los Prevention/ Security Officer

Goodwill Industries Sacramento Valley and Northern Nevada, INC
03.2019 - 11.2022

Security Officer

Cypress Security Services
11.2013 - 12.2018

Community Leasing Administrator

Lewis Apartment Communities
03.2005 - 10.2013

Management -

American River College
Omer Eltinai