Summary
Overview
Work History
Skills
Education
Additional Information
Experience Highlights
Key Impact Areas
Languages
Timeline
Generic

Omer Jake Wainberg

Old Tappan ,NJ

Summary

Sales executive with over 20 years of experience in developing and scaling revenue organizations across North America. Expertise in leading multi-team sales structures, driving outbound pipeline generation, and achieving consistent growth in competitive markets. Skilled in transforming inbound-dependent teams into effective outbound engines while promoting accountability and collaboration. Proven track record of engaging C-suite stakeholders and aligning sales with marketing, revops, and customer success to enhance conversion rates and lifetime value.

Overview

16
16
years of professional experience

Work History

Founder & President | Head of Global Customer Experience Operations

ONSPOT GLOBAL
New York, USA
01.2020 - Current

Established and scaled a global revenue organization for enterprise and mid-market clients.

Led multi-team sales organization, managing managers and frontline representatives across various regions.

  • Drove consistent revenue growth through outbound prospecting, strategic partnerships, and consultative selling.
  • Developed pipeline generation processes to decrease reliance on inbound leads.
  • Implemented structured sales cadence, KPIs, and accountability systems to enhance performance.
  • Coached leaders and representatives on multi-stakeholder selling and executive engagement strategies.
  • Established forecasting discipline and monitored leading indicators for predictable outcomes.
  • Collaborated with operations, delivery, and marketing teams to align go-to-market strategy.
  • Facilitated training sessions to empower team members with new skills.
  • Recruited, hired and trained staff members to ensure that operational goals were met.

Chief Executive Officer

FOXBORO LOGISTICS
New York, USA
11.2013 - 10.2019

Spearheaded nationwide commercial growth strategy and enterprise client acquisition initiatives.

  • Managed sales teams to secure and expand major commercial accounts.
  • Developed outbound business development initiatives targeting high-value clients.
  • Negotiated large contracts with corporate stakeholders to maximize revenue.
  • Implemented performance metrics and accountability frameworks for team evaluation.
  • Fostered cross-functional alignment between sales operations and customer delivery.
  • Implemented technology solutions to streamline logistics operations and improve communication.
  • Negotiated and approved contracts between company and distributors, suppliers and other external entities.

Chief Executive Officer

MANOR MOVING & STORAGE
New York, USA
05.2010 - 10.2013

Directed revenue operations for large service organization with nationwide presence.

  • Led sales and business development across multiple markets to drive growth.
  • Established pricing strategies and negotiation frameworks to enhance profitability.
  • Built repeatable sales processes that generated consistent pipeline flow.
  • Managed high-value deals while nurturing enterprise customer relationships.
  • Developed management infrastructure to support scalable growth initiatives.

Skills

Regional sales leadership
Mid-market and enterprise sales
Outbound pipeline generation
Multi-threaded selling
Revenue forecasting and target ownership
Go-to-market strategy
Sales management and coaching
Performance management
Pipeline development and conversion optimization
Cross-functional alignment
Data-driven decision making
Consultative selling to C-suite
Hiring and talent development
Change leadership
Multi-location team leadership

Education

  • BBA, New York University (NYU)
  • Generative AI, Coursera
  • Risk Management, NYIF
  • Power BI
  • Private Equity & VC, Bocconi

Additional Information

Based in North America with ability to travel, Extensive experience leading global distributed teams, Comfortable in fast-growth environments

Experience Highlights

  • ONSPOT GLOBAL, New York, NY, Founder & President | Head of Global Customer Experience Operations, Built and scaled a global customer organization supporting enterprise clients across North America, Protected multimillion-dollar recurring revenue through structured retention programs, Drove account expansion via executive business reviews and value realization, Implemented onboarding frameworks and success playbooks improving time-to-value, Led distributed teams delivering consistent service at scale,Directed a multi-team sales structure, coaching managers and representatives to achieve revenue targets and pipeline goals
  • FOXBORO LOGISTICS, New York, NY, Chief Executive Officer, Maintained strong client retention across complex commercial accounts, Negotiated renewals and long-term agreements protecting recurring revenue, Implemented performance metrics to monitor satisfaction and risk
  • MANOR MOVING & STORAGE, New York, NY, Chief Executive Officer, Built scalable service operations driving repeat business and referrals, Managed escalations and service recovery to prevent customer loss, Established processes enabling consistent nationwide delivery

Key Impact Areas

  • ARR protection, renewals strategy, and expansion revenue growth
  • Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) improvement
  • Churn reduction through health scoring and proactive engagement
  • Enterprise adoption programs and executive stakeholder management
  • Forecast visibility across renewal and expansion pipeline
  • Global team leadership across distributed time zones

Languages

English
Full Professional
Hebrew
Native/ Bilingual

Timeline

Founder & President | Head of Global Customer Experience Operations

ONSPOT GLOBAL
01.2020 - Current

Chief Executive Officer

FOXBORO LOGISTICS
11.2013 - 10.2019

Chief Executive Officer

MANOR MOVING & STORAGE
05.2010 - 10.2013
Omer Jake Wainberg