Omina Saidova
Kansas City,MO
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability. Personable, friendly, and solution oriented. Dedicated to customer loyalty and satisfaction. Bilingual with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center settings. Proficient in Software.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Celebrate Dental And Braces
Kansas City, MO
06.2021 - Current
- Support dentists in fast-paced practice.
- Prepare for oral exams and dental procedures
- Sterilize and prepare instrument trays and all materials for procedures.
- Supported dentist chairside with root canal and extraction procedures.
- Record patient medical and dental histories and update treatment information in patient
- Scheduled cleanings and dental appointments for patients using appointment software.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily
Customer Service Cashier
Marshalls
Kansas City, MO
10.2019 - 01.2022
- Greeted customers and responded to informational requests.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Education
Associate of Applied Science -
Metropolitan Community College - Kansas City
Kansas City, MO05.2022
High School Diploma -
North Kansas City High School
Kansas City, MO05.2019
Skills
- Patient schedule management
- Taking X-rays
- Sterilization techniques
- Chairside assistance
- Dentrix proficiency
- Financial overage analysis
- Merchandise restocking
- Customer Service
- Sales and Promotions
- Ability to adapt and adjust under any circumstances
- Excellent interpersonal and communication skills
- Microsoft Office applications
Timeline
Dental Assistant
Celebrate Dental And Braces
06.2021 - Current
Customer Service Cashier
Marshalls
10.2019 - 01.2022
Associate of Applied Science -
Metropolitan Community College - Kansas City
High School Diploma -
North Kansas City High School
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