Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

O’Mirah Martin

Tallahassee,FL

Summary

Dynamic and highly dependable professional with experience as a Correctional Officer at Liberty Correctional Institution. Proven ability to manage high-risk situations while ensuring safety and compliance. Recognized for exceptional customer service skills and organizational abilities, effectively enhancing workflow efficiency and maintaining a clean, safe environment in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Correctional Officer

Liberty Correctional Institution
03.2025 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Deli Clerk

Publix
06.2024 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Crew Member

Dunkin' Donuts
12.2022 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Tallahassee Community College
Tallahassee, FL
01.2025

Skills

    Fast learner

    Highly dependable

    Organized

    Customer Service

Additional Information

Volunteered at Smith and Williams Service Center

Timeline

Correctional Officer

Liberty Correctional Institution
03.2025 - Current

Deli Clerk

Publix
06.2024 - Current

Crew Member

Dunkin' Donuts
12.2022 - 08.2023

Tallahassee Community College