Omirys Marrero
Miami,FL
Summary
Proven team player and efficient housekeeper, excelled in maintaining high cleanliness standards at El Yuya, enhancing guest satisfaction. Skilled in customer service and health safety compliance, streamlined laundry processes for improved efficiency. Demonstrated ability to work collaboratively, achieving faster turnaround times and positive guest feedback without compromising on service quality. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
23
23
years of professional experience
Work History
Housekeeper
El Yuya
02.2009 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Restaurant Waiter
Restaurante DiVino
07.2000 - 12.2008
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
GED -
Pablo De La Torriente Bravo
Havana,Cuba05.1992
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
Timeline
Housekeeper
El Yuya
02.2009 - 08.2023
Restaurant Waiter
Restaurante DiVino
07.2000 - 12.2008
GED -
Pablo De La Torriente Bravo
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