Omnia Ahmed
Summary
Dedicated and skilled professional with a proven track record in customer service, time management, and trend analysis. Experienced in issue resolution, solution creation, and effective communication. Known for fostering positive relationships and consistently surpassing goals. Reliable problem-solver with exceptional prioritization skills, ready to contribute to team success. Proficient pharmacy team member with safety-oriented practices, solid organizational abilities, and effective coordination with insurance providers and prescribers. Detail-oriented Pharmacy Technician committed to maintaining high-quality standards in prescription filling. Eager to bring expertise to Aurora, excelling in accurate order fulfillment, customer relationship building, and collaborative service delivery.
Overview
2
2
years of professional experience
Work History
FBLA Treasurer
East Green Bay High School
09.2022 - 06.2023
- Analyzed financial data to identify trends, risks and opportunities.
- Supported program managers in providing procedural training on finance and accounting.
- Improved cash flow management by implementing more efficient forecasting and budgeting processes.
Math Assistant /Math Tutor
East Green Bay High School
08.2021 - 07.2023
- Improved student comprehension by incorporating real-world examples and hands-on activities in math lessons.
- Assisted lead teachers in developing engaging lesson plans, resulting in increased student interest and participation.
- Provided one-on-one tutoring for struggling students, helping them achieve significant improvements in their math performance.
- Managed classroom behavior effectively, creating a positive learning environment for all students.
Mobile Expert
Metro by T-mobile
06.2022 - 12.2022
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Pharmacy Technician
Streu's Pharmacy Bay Natural
11.2022 - 04.2023
- worked on synced machine
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
Pharmacy Technician
Aurora BayCare Medical Center
04.2023 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
Education
East Green Bay High School
Green Bay, WI06.2023
Associate of Science - Chemistry
Northeast Wisconsin Technical College
Green Bay, WI07.2027
Skills
- Customer service
- Ability to multitask
- Attention to detail
- Problem-Solving Skills
- Leadership experience
- Communication skills
- Drug Safety
- Insurance Billing
Languages
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
Aurora BayCare Medical Center
04.2023 - Current
Pharmacy Technician
Streu's Pharmacy Bay Natural
11.2022 - 04.2023
FBLA Treasurer
East Green Bay High School
09.2022 - 06.2023
Mobile Expert
Metro by T-mobile
06.2022 - 12.2022
Math Assistant /Math Tutor
East Green Bay High School
08.2021 - 07.2023
East Green Bay High School
Associate of Science - Chemistry
Northeast Wisconsin Technical College
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