Omnia Daoud
Summary
Dedicated professional with experience in higher education, ESL instruction, and student support services. Skilled in developing academic programs, recruiting and mentoring staff, and boosting student engagement. Strong in resource management and creating supportive learning environments for underserved students. Also experienced in retail management and allocation analysis, with expertise in inventory control, sales analysis, and operational efficiency..
Overview
9
9
years of professional experience
Work History
Coordinator | ESL Resource Centers
Hudson County Community College
09.2022 - Current
- Register students using the EAB Navigate system and provide academic support to meet their language learning needs
- Develop and coordinate language practice sessions and conversation groups to enhance student engagement
- Lead student outreach and recruitment initiatives, increasing ESL Resource Center participation by 10% each semester.
- Recruit, hire, train, and mentor Academic Coaches, ensuring the majority of Pathway I and Pathway II classes have an academic coach
- Track and verify timesheets, generating reports to ensure payroll accuracy
- Conduct evaluations for instructors and academic coaches to improve program quality
- Assist and collaborate with the ESL Department in the planning and execution of Summer Bridge and Enrichment programs
- Onboard and provide logistical support for Rosetta Stone Catalyst, leading to an increase in student usage
- Coordinate Experiential Learning events for ESL students.
ESL Instructor | Continuing Education Department
Hudson County Community College
09.2019 - Current
- Design curriculum and lesson plans tailored to diverse student needs, improving retention and satisfaction.
- Integrate technology, visuals, games, and textbooks to enhance student engagement and classroom participation.
- Establish clear learning objectives, track student progress through assessments, and provide individualized academic support, helping 96% of students advance to higher proficiency levels.
- Set clear expectations for student behavior, fostering a respectful and inclusive learning environment where all students feel valued and supported.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
Guidance Counselor
Miftaahul Uloom Academy
08.2019 - 06.2021
- Partnered with Hudson County Community College’s Early College Department to facilitate student enrollment in credit courses.
- Analyzed student performance data and developed personalized academic improvement plans, ensuring 100% of students secured college admissions.
- Provided guidance on course selection, college applications, and career pathways.
- Led workshops on academic success, study strategies, and college readiness.
- Taught SAT Math and English, preparing students for the PSAT and SAT tests.
- Served as a liaison between parents, teachers, administration, and external agencies to address student needs.
- Offered crisis intervention support to students facing emotional distress or personal challenges.
- Oversaw career and job fairs to connect students with area schools and employers.
Assistant Buyer & Allocation Analyst
Rainbow Apparel
04.2019 - 01.2020
- Conducted market research and updated internal databases, improving inventory forecasting accuracy.
- Coordinated timely merchandise delivery with vendors and maintained strong relationships with vendors, buyers, and regional managers.
- Analyzed sales trends, identified slow-moving stock, and developed strategies to optimize inventory levels across 1,500 store locations.
- Managed open-to-buy budgets, tracking expenditures and adjusting based on financial goals.
- Supported merchandise selection aligned with consumer preferences and seasonal trends, boosting customer satisfaction.
- Reduced stock shortages by closely monitoring inventory levels and proactively placing orders for replenishment.
Store Manager (Promoted)
Rainbow Apparel
06.2016 - 04.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Set effective store schedules by aligning forecasted customer levels, employee knowledge, and service requirements, while optimizing staffing to meet store needs within budget constraints.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Hired, trained and mentored new staff members.
Education
Bachelor of Arts - Economics
Rutgers, The State University of New Jersey
05.2019
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- STATA
- EViews
- SAS
- Rosetta Stone Catalyst
- Data Analysis & Reporting
- EAB Navigate
- Program Development & Coordination
- Student Engagement & Support Services
- Training & Staff Development
- Lesson Plan Design & Implementation
- Academic Performance Assessment
- Conflict Resolution & Problem-Solving
- Recruitment
- Budgeting & Financial Oversight
- Strategic Planning & Multitasking
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Scheduling
- Administration and operations
- Employee supervision
- Documentation and recordkeeping
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Coordinator | ESL Resource Centers
Hudson County Community College
09.2022 - Current
ESL Instructor | Continuing Education Department
Hudson County Community College
09.2019 - Current
Guidance Counselor
Miftaahul Uloom Academy
08.2019 - 06.2021
Assistant Buyer & Allocation Analyst
Rainbow Apparel
04.2019 - 01.2020
Store Manager (Promoted)
Rainbow Apparel
06.2016 - 04.2019
Bachelor of Arts - Economics
Rutgers, The State University of New Jersey
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