Omolola Obisesan
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Help Desk Technician
IvyTech Solutions
01.2021 - 10.2023
- Enhanced customer satisfaction by promptly addressing IT issues and providing timely solutions.
- Increased system efficiency through the implementation of proactive maintenance measures and regular updates.
- Streamlined help desk operations by implementing an effective ticket management system.
- Reduced downtime for end-users by quickly diagnosing and resolving hardware and software issues.
- Optimized network performance through routine monitoring, troubleshooting, and infrastructure upgrades.
Production Line Associate
Craft Mark Bakery
05.2018 - 01.2021
- Improved production efficiency by optimizing assembly line processes and reducing bottlenecks.
- Ensured product quality through consistent monitoring and adherence to established guidelines.
- Assisted in the implementation of new production equipment, streamlining workflow and boosting output levels.
- Participated in ongoing training initiatives, staying updated on best practices for production line operations.
- Consistently met or exceeded daily production goals while maintaining high-quality standards.
- Supported cross-functional teams during product launches, ensuring timely completion of all necessary tasks.
Education
Associate of Applied Science - Information Technology
Ivy Tech Community College of Indiana
Indianapolis, IN05.2023
Bachelor of Science - Business Administration And Management
Lagos State University, Lagos, Nigeria, Nigeria
Lagos, Nigeria09.2011
Skills
- Security Protocols
- Incident Reporting
- Hardware Configuration
- Printer Setup
- Remote Support
- Asset Management
- Software Updates
- Active Directory
- Problem Resolution
- A Certification
Certification
· Certifications: CompTIA A+, Network+, Security+, and AWS Cloud Practitioner certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
IT Help Desk Technician
IvyTech Solutions
01.2021 - 10.2023
Production Line Associate
Craft Mark Bakery
05.2018 - 01.2021
Associate of Applied Science - Information Technology
Ivy Tech Community College of Indiana
Bachelor of Science - Business Administration And Management
Lagos State University, Lagos, Nigeria, Nigeria
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