
Customer-driven professional with 10+ years of experience resolving issues, managing high volumes of requests, and maintaining accuracy under pressure. Recognized for fast troubleshooting, clear communication, and a calm, solution-oriented approach. Holds a Bachelor’s degree in Computer Animation from Full Sail University, demonstrating structured problem-solving, technical workflows, and creative thinking. Comfortable supporting users across digital tools, explaining processes step-by-step, and learning new systems quickly.