Olusegun Ojutiku

Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters when ever the need arises.

• Facilitated social outings and community integration activities and promoting inclusion and positive experiences for clients on daily basis.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness and achieve more fulfilling lives.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities regularly.
• Maintained strong relationships with families, providing regular updates on the progress of the residents and addressing concerns promptly.
• Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide them for professional development.
• Collaborated with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
• Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
• Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
• Ensured compliance with all federal, state, and agency regulations by conducting regular audits of client files and documentation practices.

• Delivered outstanding services (Medication and medical supplies delivery) to customers in Nursing homes and other medical/Health care facilities in DC, Virginia, and Maryland for use by residents. Also maintain and extend relationships for future business opportunities. Deliveries are done on minimum of five days per week.
• Negotiated contracts with clients to ensure quality and cost of services to reflect project scope and expectations for both parties.
• Developed and maintained strong working relationships with clients on continuous basis, leading to repeat business and other job referrals.
• Always providing exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.