OMOTOLA ALAKURO
Atlanta,GA
Summary
Dedicated Maintenance and Transportation Supervisor offering 6 years of successful team management in maintenance-driven roles. Adept at scheduling facilities and transportation maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Responsible for the transport and distribution operations and also for providing excellent standards of service, efficiency and performance through outstanding people management skills. Highly skilled in requirements gathering, planning, scheduling, coordinates and financial management of projects. Proactive and resourceful team player. Seeking a role of increased responsibility and authority.
Overview
10
10
years of professional experience
Work History
Facility Supervisor
Delta Can District Cooling
06.2018 - 05.2024
- Responsible for the transport and distribution operations and also for providing excellent standards of service, efficiency and performance through outstanding people management skills.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
- Conducted regular facility inspections to identify repair needs or improvements.
- Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Managed efficient teams of up to 300 employees.
Assistant Logistics Administrator
Shoprite International Mall
01.2016 - 01.2018
- In charge of taking customers’ orders and recommending platters upon request
- Responsible for carrying out a range of office duties including filing, making incoming and outing day-to-day activities, taking telephone messages, greeting visitors and looking after customer queries.
- Analyzed procurement requests to identify service providers' information with performance, quality, and prices to determine transaction requirements
- Conducted audits to improve office logistics practices and procedures
- Developed logistical checklists to guide activities support
- Managed functional areas of logistics
Customer Service Representative
Bissworld Travelling Agency
01.2014 - 01.2016
- Responsible to supports customers by providing helpful information, answering questions, and responding to complaints
- Help ensure that customers are satisfied with products, services, and features regarding booking and cancellations.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
- Responded to customer requests for products, services, and company information
- Developed customer service policies and procedures to meet and exceed industry service standards
Education
International and Strategic Human Resource Management -
Alison International Institute
01.2020
Secretarial and Office Management -
Filipino Institute Dubai
01.2019
Higher National Diploma - Computer Engineering
Rufus Giwa Polytechnic Owo Ondo State, Nigeria
Ondo State, Owo Nigeria 08.2014
High School Diploma -
Ijagba/Imoru Grammar School, Ijagba Ondo State Nigeria
Ondo State, Nigeria06.2008
Skills
- Familiar with a range of proprietary software including Microsoft Office (Words, Excel, PowerPoint and Outlook), Adobe Acrobat, ERP and well organized in Web Internet
- Facility Management
- Fire protection
- Budget Administration
- Work Order Management
- Maintenance
- Construction
- Inventory Stocking
- Repairs and maintenance
Timeline
Facility Supervisor
Delta Can District Cooling
06.2018 - 05.2024
Assistant Logistics Administrator
Shoprite International Mall
01.2016 - 01.2018
Customer Service Representative
Bissworld Travelling Agency
01.2014 - 01.2016
International and Strategic Human Resource Management -
Alison International Institute
Secretarial and Office Management -
Filipino Institute Dubai
Higher National Diploma - Computer Engineering
Rufus Giwa Polytechnic Owo Ondo State, Nigeria
High School Diploma -
Ijagba/Imoru Grammar School, Ijagba Ondo State Nigeria