Omotola Ogunsanya

• Food Preparation: Prepared and cooked high-quality dishes according to the restaurant’s recipes and standards, ensuring consistency and adherence to portion sizes
• Station Management: Managed assigned cooking stations efficiently during service, ensuring all food items were cooked and plated in a timely manner
• Ingredient Handling: Ensured the proper handling, storage, and rotation of ingredients to maintain freshness and prevent waste
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Answered customer questions about hours, seating, and menu information.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues

• Customer Service: Provided excellent customer service by assisting customers with selecting baked goods, answering inquiries, and offering product recommendations
• Product Display: Arranged and maintained an appealing display of bakery items, ensuring that shelves were stocked, clean, and visually attractive
• Sales Transactions: Processed customer purchases accurately and efficiently using the point-of-sale system, handling cash, credit cards, and gift cards
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.

• Food Preparation: Prepared and cooked high-quality dishes according to the restaurant’s recipes and standards, ensuring consistency and adherence to portion sizes
• Station Management: Managed assigned cooking stations efficiently during service, ensuring all food items were cooked and plated in a timely manner
• Ingredient Handling: Ensured the proper handling, storage, and rotation of ingredients to maintain freshness and prevent waste
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Customer Interaction: Warmly greeted and welcomed patrons, ensuring a positive first impression and a pleasant dining experience
• Seating Coordination: Efficiently managed seating arrangements to maximize restaurant capacity and reduce wait times, while ensuring customer comfort
• Customer Liaison: Acted as the main point of contact between customers and management, addressing concerns, and ensuring satisfaction
• Menu Guidance: Provided detailed explanations of menu items, including ingredients and preparation methods, to assist customers in making informed choices

GPA: 2:1, Second Class Honours, Upper Division

• Research Project: public expenditure and child mortality rate in nigeria.
• Elected Captain of team