Omtlanezi Lopez
Los Angeles,CA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional service to customers. Motivated, experienced, and dedicated to being a team player. Well versed in executing customer needs and/or the house efficiently while maintaining a high level of professionalism. Ability to demonstrate such qualities by maximizing business revenues in a customer-focused environment.
Overview
9
9
years of professional experience
Work History
Bartender
Skybar
West Hollywood, CA
06.2022 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Displayed and retained extensive knowledge of liquors, wines and beers.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Skillful in precision pouring and waste reduction tactics to lower liquor costs.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Resolved customer complaints in a professional manner.
- Balanced daily registers and generated sales reports for management.
Barback
Skybar
West Hollywood, CA
06.2022 - Current
- Successfully managed multiple tasks simultaneously while providing quality service.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Followed safety protocols such as properly storing equipment away after use.
- Provided efficient support to bartenders, ensuring smooth operation during peak hours.
- Assisted with opening and closing procedures, including cleaning and restocking.
Barback
Classic Cat
West Hollywood, CA
12.2022 - 10.2023
Server
My Taco
Highland Park, CA
12.2015 - 08.2020
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Education
Collision Repair And Refinishing Technologies
Universal Technical Institute of Southern California
Long Beach, CA06-2018
Skills
- Total of (9) years in the hospitality industry; past (4) years spent in club/nightlife; past (2) years as bartender
- Multifaceted skill set that ranges from barback for both bar and bottle service and bartender
- Ambidextrous when mixing drinks
- Able to free pour precisely
- Skillful with jigger
- Customer service oriented with a business mindset
- Consistent high volume sales
- Anticipating guest needs
- Customer service expertise is displayed in long lasting customer relations
- Accurately and effectively handle cash within a fast-paced environment
- Familiar with several Point of Sale systems (Aloha, Micros, Silverfox)
- ABC regulations; safe serving knowledge
- Multilingual/ Conversant in Spanish and English
References
General Manager (Skybar) Mat Yurdirsky - (323) 807-7128
Assistant General Manager (Skybar) Ron Madril - (323) 810-0021
Bar Manager (Classic Cat) Jefry Neda - (954) 549-7048
Restaurant Manager (My Taco) Maria Gomez - (818) 430-0971
Timeline
Barback
Classic Cat
12.2022 - 10.2023
Bartender
Skybar
06.2022 - Current
Barback
Skybar
06.2022 - Current
Server
My Taco
12.2015 - 08.2020
Collision Repair And Refinishing Technologies
Universal Technical Institute of Southern California
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