Ona Ahmed
Schererville
Summary
Enthusiastic medical assistant skilled in patient interaction and healthcare support. Utilizes a background in training and leadership to enhance team performance and patient satisfaction. Dedicated to fostering a positive and welcoming environment for all patients.
Overview
3
3
years of professional experience
Work History
Medical Assistant- Urology
Franciscan Physician Network
Dyer
07.2025 - 06.2026
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate medical records and updated patient information promptly.
- Managed patient scheduling and coordinated appointments effectively.
- Prepared examination rooms and ensured cleanliness for patient safety.
- Collected and processed lab specimens for diagnostic testing efficiently.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained medical equipment to ensure compliance with safety standards.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Server
Cajun Crab House
Merrillville
01.2025 - 06.2025
- Delivered food orders promptly and courteously
- Resolved order issues to boost guest satisfaction
- Gathered feedback to improve service and menu offerings
- Collected feedback to refine service and menu options
- Accurately processed transactions per company guidelines
Cashier/Trainer
Chick-fil-A
Crown Point
09.2024 - 01.2025
- Streamlined cashier training process to accelerate new employee onboarding
- Coordinated events to strengthen client relationships
- Delivered detailed product information to customers, enhancing customer service
Catering Coordinator
Strack & Van Til LLC
Schererville
02.2024 - 08.2024
- Ensured food prep met quality standards to enhance guest satisfaction.
- Addressed guest feedback promptly to improve service experience.
- Maintained catering inventory efficiently.
- Checked guest feedback and resolved issues.
- Prepared catering area to ensure smooth service.
Order Picker
S&S Activewear
Lockport
03.2023 - 01.2024
- Executed order transportation to facilitate timely deliveries
- Managed inventory with scanning tools to maintain stock accuracy
- Ensured shipment labeling accuracy to prevent delivery errors
Education
Certificate - Medical Assistant
Jeremi Vocational Institute
Munster, INHigh School Diploma -
Lake Central
St. John, IndianaSkills
- Patient Care
- Electronic Health Records
- Clinical Documentation
- Medical Terminology
- Vital Signs Monitoring
- Patient Scheduling
- Appointment scheduling
- Attention to Detail
- Communication
- Training
- Customer Service
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant- Urology
Franciscan Physician Network
07.2025 - 06.2026
Server
Cajun Crab House
01.2025 - 06.2025
Cashier/Trainer
Chick-fil-A
09.2024 - 01.2025
Catering Coordinator
Strack & Van Til LLC
02.2024 - 08.2024
Order Picker
S&S Activewear
03.2023 - 01.2024
Certificate - Medical Assistant
Jeremi Vocational Institute
High School Diploma -
Lake Central