Ondrayia Fisher
Indianapolis,IN
Summary
Dynamic and adaptable healthcare professional with a strong foundation in pediatric medical assistance, military supply logistics, and high-pressure customer service environments. Proficient in EMR documentation using Cerner, patient care, and optimizing clinical workflows to enhance operational efficiency. Eager to leverage an upcoming A.A.S. in Business Administration while collaborating effectively with diverse teams to deliver exceptional service in every interaction. Committed to continuous growth and excellence in the healthcare sector.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant- Urology
Amergis Health Care Staffing/ IU Health Riley
01.2025 - Current
- Monitored and implemented patient care procedures, emphasizing safety and hygiene protocol adherence.
- Coordinated examination room readiness and optimized medical supply organization to support healthcare delivery.
- Executed meticulous management of patient records via electronic health record systems, safeguarding accuracy and maintaining confidentiality.
- Implemented scheduling strategies that optimized clinic workflow while prioritizing patient satisfaction and accessibility.
- Administered patient care procedures, ensuring adherence to safety and hygiene protocols.
- Assisted healthcare providers by preparing examination rooms and organizing medical supplies efficiently.
Medical Assistant- Hem/Medical Assistant- He/Oncology Medical Assistant
Amergis Health Care Staffing/ IU Health Riley
11.2025 - 01.2026
- Collaborated with healthcare providers to conduct patient examinations and procedures, reinforcing adherence to safety and operational protocols.
- Executed meticulous management of patient records through electronic health record systems, maintaining high standards of accuracy and confidentiality.
- Managed appointment coordination to facilitate efficient patient flow and reduce overall wait times.
- Developed and implemented educational sessions for patients on treatment plans and medication instructions, enhancing overall understanding and compliance.
Medical Assistant – Pediatrics
Actalent Staffing at Johnson Memorial Hospital
09.2024 - 10.2025
- Executed patient intake tasks for pediatric providers, encompassing vital sign measurement, immunization administration, and procedural support.
- Entered and updated patient information and visit notes in Cerner EMR to ensure comprehensive medical records.
- Facilitated effective communication with families, resulting in improved engagement. Streamlined follow-up procedures and appointment scheduling to optimize operational efficiency.
- Conducted regular assessments and updates of infection control and safety protocols to maintain health standards in a high-traffic office.
Bartender / Server
Dave & Buster’s
04.2021 - 09.2023
- Delivered high-volume customer service while multitasking bartending and serving roles.
- Trained new staff, upsold specialty items, and maintained quality service during peak hours.
Server
Outback Steakhouse
08.2020 - 10.2021
- Managed tables, processed orders, and maintained guest satisfaction in a fast-paced setting.
Customer Service Associate
Carvana
01.2021 - 04.2021
- Resolved customer issues and processed payments via CRM platforms.
Customer Service Agent (Remote)
Guitar Center Distribution Center
09.2020 - 01.2021
- Managed high-volume calls, logged client data, and assisted in account management.
Server
Golden Corral
03.2018 - 08.2020
Unit Supply Specialist (92Y)
U.S. Army
01.2013 - 01.2019
- Maintained detailed supply records and supported mission-critical logistics operations.
Cashier
Adult Mart
02.2015 - 09.2018
Education
No Degree - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN06-2028
Graduate Certificate - Medical Assistant NHA
Center Nine Community Center
Indianapolis, IN12-2022
High School Diploma - undefined
Northwest High School
Indianapolis, IN01-2013
Skills
- Care for young patients
- Basic principles of surgical technology
- Cerner EMR record management
- Trained in Basic Life Support techniques
- Experience with HIPAA standards
- Workplace safety compliance
- Understanding sterile procedures
- Stock control expertise
- Strong organizational skills
- Strong written communication
- POS and CRM software proficiency
- Efficient typing skills at 60 WPM
- Medical terminology knowledge
Certification
- BLS Certified – American Heart Association (2025)
- HIPAA Compliance Training – Completed 2024
- OSHA 10 – Completed 2024
Timeline
Medical Assistant- Hem/Medical Assistant- He/Oncology Medical Assistant
Amergis Health Care Staffing/ IU Health Riley
11.2025 - 01.2026
Medical Assistant- Urology
Amergis Health Care Staffing/ IU Health Riley
01.2025 - Current
Medical Assistant – Pediatrics
Actalent Staffing at Johnson Memorial Hospital
09.2024 - 10.2025
Bartender / Server
Dave & Buster’s
04.2021 - 09.2023
Customer Service Associate
Carvana
01.2021 - 04.2021
Customer Service Agent (Remote)
Guitar Center Distribution Center
09.2020 - 01.2021
Server
Outback Steakhouse
08.2020 - 10.2021
Server
Golden Corral
03.2018 - 08.2020
Cashier
Adult Mart
02.2015 - 09.2018
Unit Supply Specialist (92Y)
U.S. Army
01.2013 - 01.2019
High School Diploma - undefined
Northwest High School
No Degree - Business Administration
Ivy Tech Community College of Indiana
Graduate Certificate - Medical Assistant NHA
Center Nine Community Center