Onarai Armour
Atlanta,GA
Summary
Detail-oriented Customer Service Professional experienced in order processing and mail handling. Enhanced customer satisfaction through effective communication and problem-solving strategies. Committed to delivering timely and accurate service while managing inquiries in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Clerk
USPS
Duluth, Georgia
04.2019 - Current
- Sorted and categorized mail based on delivery routes and priorities.
- Processed incoming mail and packages for efficient distribution.
- Operated automated mail processing equipment to expedite workflows.
- Operated mail processing equipment and manually sorted mail.
Server
Flying Biscuit
Decatur, Georgia
05.2024 - 07.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Assisted in training new servers on menu items and service standards.
Server
Another Broken Egg Cafe
Johns Creek, Georgia
02.2023 - 01.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments securely.
Customer Service Representative
LapCorp
Edison, New Jersey
09.2015 - 11.2018
- Resolved customer complaints through effective communication and problem-solving skills.
- Assisted customers with inquiries regarding lab testing and services.
- Managed appointment scheduling for clients and ensured timely follow-ups.
- Collaborated with lab technicians to ensure accurate information delivery.
Education
High School Diploma -
Piscataway High School
Piscataway, NJSkills
- Mail distribution
- Package sorting
- Automated equipment operation
- Appointment scheduling
- Information management
- Documentation management
- Client service support
Timeline
Server
Flying Biscuit
05.2024 - 07.2025
Server
Another Broken Egg Cafe
02.2023 - 01.2024
Clerk
USPS
04.2019 - Current
Customer Service Representative
LapCorp
09.2015 - 11.2018
High School Diploma -
Piscataway High School