Julian Oscar Romero

Las Vegas,NV

Summary

Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

years of professional experience

Work History

General Manager of Operations

La intriga restaurant

Taxco , Guerrero

09.2018 - 08.2024

Customer Care Executive

Monte Taxco hotel and resort

Taxco , Guerrero

01.2011 - 11.2017

Recruited and trained new employees to meet job requirements.
Investigated customer complaints and provided solutions within acceptable time frames.
Enhanced customer service delivery by implementing feedback received from customer surveys.

Forklift Operator

Ridge mfg

Sun Valley, California

03.2003 - 07.2010

Communicated with supervisor and other warehouse staff to coordinate work.
Packaged, labeled and tagged goods before transfer.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.

Education

Some College (No Degree) - Law

University of México , México City

Completed 99% of the credits school

Skills

Operations management
Logistics management

Staff development
Business analysis

Timeline

General Manager of Operations - La intriga restaurant

09.2018 - 08.2024

Customer Care Executive - Monte Taxco hotel and resort

01.2011 - 11.2017

Forklift Operator - Ridge mfg