Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Bonds

Campbellsville,KY

Summary

I am currently employed as office staff for the Campbellsville University Bands, but am seeking part-time, remote employment as a better fit for my family's needs.


I worked in banking for approximately 2 1/2 years before becoming a full-time homemaker in late 2009. I was a dedicated, efficient, and accurate bank teller. I was quickly (within the first year of employment) was promoted to a customer service position.


I have managed a home, homeschool, and busy family of five in the years since my employment in banking. This job is not without intellectual demand and requires great organizational and multi-tasking skills.



Overview

16
16
years of professional experience

Work History

Campbellsville University Bands Office Staff

Campbellsville University
01.2023 - Current
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Input data into spreadsheets and databases.
  • Proofread all Social Media posts prepared by Student Assistant

Teller & Customer Service Representative

Edmonton State Bank
06.2008 - 11.2009
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Performed standard banking transactions.
  • Assisted Branch Head Teller with daily balancing of Branch Vault and ATM,

Teller

Farmers National Bank
05.2007 - 06.2008
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Education

Associate of Science - Christian Studies

Campbellsville University
Campbellsville, KY
12.2018

Skills

  • Social Media Knowledge
  • Team Bonding
  • Sorting and Labeling
  • Managing Multiple Tasks
  • Schedule Management
  • Travel Accommodations
  • Excel Spreadsheets
  • Time Management
  • Valid Driver's License
  • Administrative and Clerical Support
  • Business Correspondence
  • Bank Deposit Reconciliation
  • Dedicated Team Player
  • Email Correspondence
  • Social Media and Promotions

Timeline

Campbellsville University Bands Office Staff

Campbellsville University
01.2023 - Current

Teller & Customer Service Representative

Edmonton State Bank
06.2008 - 11.2009

Teller

Farmers National Bank
05.2007 - 06.2008

Associate of Science - Christian Studies

Campbellsville University

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Katherine Bonds