Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
Generic
ONEIL ISAACS

ONEIL ISAACS

Las Vegas,NV

Summary

Dynamic Field Service Manager with a proven track record at Andritz, excelling in project management and customer service. Expert in equipment maintenance and safety compliance, I successfully implemented standardized procedures, enhancing operational efficiency and achieving margin targets. Adept at team collaboration and employee coaching, I drive results through effective communication and strategic planning.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Service Lead

Andritz
USA
04.2023 - Current
  • Achieved margin targets through thorough project evaluations and identification of erosion causes.
  • Developed and implemented standardized field service policies and procedures.
  • Selected FS technicians for specific jobs in collaboration with FS Manager.
  • Executed service contracts for preventative maintenance on customer equipment.
  • Led job site execution for all repair and rebuild projects within assigned Product Group.
  • Collaborated with FS Manager to prepare pre-site strategies, schedules, and communication plans for customers.
  • Resolved customer issues as liaison, coordinating efforts with FS Coordinator and FS Manager.
  • Ensured strict adherence to safety protocols by all FS technicians during operations.
  • Travel as needed in support of technician training and to assist in developing skill set of FS technicians.

Site Supervisor

CMC Machinery
Las Vegas , NV
10.2019 - 03.2023
  • Maintained and repaired all automated production equipment, including conveyor systems and mechanical components.
  • Diagnosed complex equipment issues while adhering to safety regulations.
  • Dismantled and reassembled machinery efficiently to minimize downtime.
  • Managed inventory and ordered parts to ensure continuous operations.

Maintenance Supervisor

Get Fresh Produce
Las Vegas, NV
02.2015 - 09.2019
  • Performed maintenance and repairs on production equipment, focusing on complex conveyor systems while complying with safety regulations.
  • Established preventative maintenance schedules for processing machinery, forklifts, and pallet jacks to optimize uptime.
  • Accomplished servicing of all equipment on the first attempt, per the manufacturer's guidelines, minimizing operational delays.
  • Dismantled and reassembled machinery effectively to preserve productivity rates.
  • Accurately installed new equipment utilizing specialized leveling instruments for precise alignment.
  • Ensured proper handling of chemicals during maintenance procedures to maintain safety standards in operations.
  • Fabricated production-related components such as product piping and pneumatic lines to enhance manufacturing efficiency.
  • Collaborated with Facilities Manager on additional responsibilities or special projects as assigned.

Education

Associate of Arts - Mechanical Engineering

Northwest Florida State College
Niceville, FL

Skills

  • Equipment maintenance
  • Preventative maintenance
  • Mechanical systems analysis
  • Project management
  • Customer service
  • Inventory management
  • Team collaboration
  • Problem solving
  • Safety compliance
  • Scheduling jobs
  • Customer billing management
  • Client relationships
  • Tool and equipment maintenance
  • Managing service operations
  • Technical team leadership
  • Health and safety compliance
  • Field operations
  • Equipment and tool maintenance
  • Employee coaching and mentoring
  • Collaborate cross-functionally
  • Effective communication
  • Resource allocation
  • Work Planning and Prioritization
  • Program development
  • Task prioritization
  • Training and development
  • Schedule oversight
  • Reporting and documenting
  • Risk management

References

  • Mark Toledo, CMC West Coast Service Manager, 626-257-4224
  • Patricia Quintero, Get Fresh - HR Recruiter, 702-492-6426
  • Memo Milan, In Flight Supervisor, 702-740-1250

Certification

  • OSHA 10 Construction Safety and Health
  • OSHA 30 Hour General industry and health
  • HASC
  • TAPPI SAFE
  • TWIC

Languages

English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Field Service Lead

Andritz
04.2023 - Current

Site Supervisor

CMC Machinery
10.2019 - 03.2023

Maintenance Supervisor

Get Fresh Produce
02.2015 - 09.2019

Associate of Arts - Mechanical Engineering

Northwest Florida State College

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