Summary
Overview
Work History
Education
Skills
Certification
Timeline
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O’Neil Kenney

Acworth,GA

Summary

Dynamic HVAC Technician with extensive experience at Hay Heating and Air, successfully installing over 150 systems. Proficient in technical troubleshooting and electrical wiring, I excel in cultivating customer relationships through prompt service. Committed to enhancing energy efficiency and system performance while ensuring customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

HVAC Technician

Hay Heating and Air
Canton
06.2017 - Current
  • Installed and repaired HVAC systems to ensure optimal performance and energy efficiency.
  • Conducted routine maintenance checks on heating and cooling units to prevent system failures.
  • Diagnosed issues in HVAC equipment using specialized tools and analytical skills.
  • Assisted customers with selecting appropriate HVAC solutions based on their needs and preferences.

Customer Service Representative

Chick-Fil-A Restaurant
Woodstock
03.2010 - 05.2015
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Assisted in training new team members on service protocols and operational procedures.
  • Managed order processing accurately, ensuring timely delivery of food products.
  • Collaborated with kitchen staff to maintain high standards of food quality and safety.

Education

Universal , EPA Section 608, R410a Certification - Heating And Air

Lincoln Technology School
Marietta Ga
04.2017

High School Diploma -

Kell High School
Marietta
05.2011

Skills

  • Technical troubleshooting
  • Electrical wiring
  • Leak checks
  • System troubleshooting
  • Package and split systems
  • Schedule and perform preventative maintenance
  • Successfully installed over 150 residential and industrial systems
  • Cultivate rapport with customers through prompt response to emergencies

Certification

Universal EPA 608 certification

R410-A certification

Timeline

HVAC Technician

Hay Heating and Air
06.2017 - Current

Customer Service Representative

Chick-Fil-A Restaurant
03.2010 - 05.2015

Universal , EPA Section 608, R410a Certification - Heating And Air

Lincoln Technology School

High School Diploma -

Kell High School