O’Neil Williams
Queens,NY
Summary
With over 14 years of experience in Law Enforcement with the Jamaica Constabulary Force (Police Department), A reliable and professional individual who prioritizes safety and possesses excellent communication skills.
Paying close attention to detail; with professionalism and integrity as a defining characteristic, thriving on challenges.
My goal is to secure a position as a Security Officer within your organization, leveraging previous experiences to contribute effectively and anticipating further professional growth opportunities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security Aide
Hewlett-Woodmere Public Schools
10.2022 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Check and verify photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gather information, identify and implement resolution, plan follow-up and log and file incident report to successfully manage complaints.
- Execute security rules and procedures calmly and promptly escorting non-compliant individuals out of building.
- Report suspicious activities and persons to law enforcement.
- Protect guests, facility and property by regularly circulating premises and monitoring surveillance feeds.
- Report irregularities such as fire and other safety hazards to maintenance.
- Monitor employee activities, confirming compliance with security regulations.
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrol and monitor premises in company vehicle and by foot.
- Contact law enforcement in case of unauthorized persons, documents and materials.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer- Lead
Long Island Jewish Valley Stream Northwell Health
02.2021 - Current
- Oversee daily monitoring and patrol buildings, grounds, and work sites.
- Execute security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Perform cash drops/ valuables while maintaining security and control of drop box.
- Conduct patrols of key areas to spot and control security concerns.
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitor and authorize entrance and departure of vehicles, cargo trucks and visitors.
- Check and verify photo identification prior to granting facility access.
- Monitor employee activities, confirming compliance with security regulations.
- Maintain a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Report suspicious activities and persons to law enforcement.
- Improve overall security by conducting regular patrols and monitoring surveillance systems.
- Screen individuals and prevent passage of prohibit articles into restrict areas.
- Train new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to establish procedures.
- Conduct thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensure proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as need.
- Assist in developing comprehensive security policies to address potential risks and protect company assets.
- Monitor CCTV cameras and alarm systems for security breaches.
- Examine doors, windows and gates to verify security.
- Update shift logs and produce daily reports to document security activities and specific incidents.
- Communicate with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operate handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer
Explorer Security Services
11.2018 - 03.2020
- Member of security detail assigned to Great Neck North High School located at 35 Polo Road Great Neck NY, 11023: Providing Safe atmosphere at open campus facility.
- This includes : Protection of staff, students and visitors daily ; vetting of visitors using Lobby Guard system; monitoring of surveillance cameras; and motorized patrol of school buildings District -wide.
- Answer alarms, investigate disturbances and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Checked and verified photo identification prior to granting facility access.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Monitored employee activities, confirming compliance with security regulations.
- Patrolled and monitored premises in company vehicle, and by foot.
Police Corporal
Jamaica Constabulary Force
11.2001 - 08.2016
- Supervised crime prevention activities collaborating with police officers at crime scenes during investigations to ensure procedures are followed; also supervising, planning and scheduling of work for subordinates; also Processing and logging of accurate and detailed incident reports.
- Performed Close Protection duties relevant to local and visiting VIP’s, Heads of State, Dignitaries etc. to island of Jamaica.
- Assisted and participated in planning and executing security arrangements and logistics germane to April 2015 visit of POTUS to Kingston Jamaica.
Education
Bachelor of Science - Business Administration, Information Systems Management Bsc
University of The Commonwealth Caribbean
17 Worthington Avenue, Kingston Jamaica W.I2016
Associate of Science - Computing & Management
ASC, Inforserv Institute of Technology
Dominica Drive, Kingston Jamaica W.I07.2009
Skills
- Strong work ethics
- Excellent Customer service
- Verbal and written communication
- Incident Reporting & Report writing
- Conflict de-escalation & Conflict resolution techniques
Accomplishments
- Documented and resolved cases related to loss or unaccounted valuables and property belonging patients which reduced the number of grievances filed against the Hospital (Site Specific).
- Used Microsoft Excel & Words to create logs and other relevant forms to incorporate daily activities making them seamless and logical to grasp and record (Site Specific).
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully train new hires as also re-orienting staff in alignment with hospital policies as necessary.
- Customer Follow up- Ensure that customers are satisfied with the services offered by security officers.
- Integral in the initiation for promptly and accurately investigating customer complaints geared towards customer satisfaction.
- Recognized by management team for been compassionate towards customers and co-workers alike.
Certification
- Certified Close Protection Officer, Jamaica Constabulary Force.
- Protection of National Leadership- Site Advances Course, Antiterrorism Assistance Bureau of Diplomatic Security, U.S Department of State.
- Data Operations, National Vocational Qualification of Jamaica (NVQ-J).
- Professional Certificate in Computer Technology, Infoserv Institute Of Technology.
- Psycho-Educational Workshop (Certificate of Participation), The Jamaica Constabulary Force.
Timeline
Security Aide
Hewlett-Woodmere Public Schools
10.2022 - Current
Security Officer- Lead
Long Island Jewish Valley Stream Northwell Health
02.2021 - Current
Security Officer
Explorer Security Services
11.2018 - 03.2020
Police Corporal
Jamaica Constabulary Force
11.2001 - 08.2016
Bachelor of Science - Business Administration, Information Systems Management Bsc
University of The Commonwealth Caribbean
Associate of Science - Computing & Management
ASC, Inforserv Institute of Technology
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