Experienced and driven public health professional with a decade of dedicated service in program management, community engagement, and health education. Proven track record of spearheading transformative initiatives to enhance health outcomes, and raise community awareness. Adept at leveraging data-driven insights to inform strategic decision-making and foster continuous improvement. A collaborative leader committed to advancing public health initiatives and fostering holistic well-being for all.
Overview
10
10
years of professional experience
Work History
Learning Strategist
YuzuYello
New York
08.2022 - 03.2024
Led discovery process to uncover needs-based insights, including literacy proficiencies, learning styles, and preferences, as well as behavioral accelerators, to inform customization of brand interactions with its audience.
Applied proven behavioral theories, learning techniques, and health literacy principles to integrate into brand strategic foundation, resulting in optimized engagement, learning, and understanding of brand communications.
Developed and customized 7 Learning Design Guidelines specific to each brand's unique audience(s), ensuring alignment with audience needs and brand objectives.
Participated in market research initiatives by reviewing briefs, objectives, screeners, discussions, and strategic recommendations, providing valuable input to guide learning strategy.
Recommended approaches to effectively integrate learning design guidelines into brand communications, ensuring clarity and alignment with audience insights.
Actively participated in new business processes, providing research support and reviewing creative and tactical deliverables under supervision, contributing to successful acquisition efforts.
Led cross-functional team in customization of Learning Design Guidelines for consumer goods brand, resulting in improved brand interaction and customer service interaction.
Technical Assistance Program Manager
The Fund For Public Health/NYCDOH
New York
10.2021 - 07.2022
Spearheaded comprehensive programmatic oversight of 37 school-based health centers (SBHCs) in NYC public high schools, ensuring adherence to standards and regulations while optimizing service delivery.
Conduct thorough analyses of problematic areas within SBHCs, leveraging insights to provide actionable recommendations and innovative solutions for improvement.
Developed intricate data reports utilizing advanced analytic tools to facilitate targeted outreach efforts and enhance patient management, resulting in improved access to healthcare services for students.
Crafted sponsor-specific detailed work plans tailored to meet unique priorities and deadlines of individual schools and health centers, fostering efficient collaboration and alignment with organizational goals.
Collaborated closely with SBHC teams to define, strategize, and implement dynamic marketing and outreach strategies, effectively promoting health services and increasing community engagement.
Contributed to development of enhanced workshops and training materials, incorporating cutting-edge educational techniques and best practices to optimize learning outcomes.
Revitalized outreach effects and achieved tangible results through creation of innovative designs for educational materials and visually compelling aids, enhancing effectiveness of communication initiatives.
Led development and execution of targeted marketing campaigns, resulting in 20% increase in student utilization of SBHC services within first year.
Monitored and reported on emerging trends and key insights, compiling comprehensive project reports to inform strategic decision-making and drive continuous improvement initiatives.
Supervising Public Health Advisor
H+H Harlem Hospital
New York
10.2018 - 06.2021
Managed CDC program development and requirements while collaborating with community-based organizations.
Amplified community awareness of PrEP and HIV testing through outreach programs by targeting specific demographics and health issues to maximize impact and engagement.
Increased community engagement with PrEP and HIV testing programs by 25%, leading to improved health outcomes.
Prepared monthly, quarterly, and annual reports for both internal and external monitoring requirements, facilitating transparent communication and demonstrating program outcomes and impact.
Implemented strategic initiatives to identify and eliminate barriers to provision of healthcare services, resulting in improved accessibility and utilization of vital resources within community.
Formulated and executed project schedules, meticulously coordinating tasks and timelines to ensure timely delivery of program deliverables and milestones.
Oversaw budget of $697K, closely monitoring expenditures and financial performance to optimize resource allocation and ensure fiscal responsibility.
Prepared and submitted grant applications, financial reports, and operations. plans, securing $500K in additional funding for program expansion.
Facilitated stakeholder engagement through Community Advisory Board, ensuring input from internal and external parties and monitoring service satisfaction and project performance.
Care Coordinator
H+H Harlem Hospital
New York
07.2017 - 09.2018
Guided, mentored, and empowered 5 Patient Navigators to excel in their roles, fostering supportive and growth-oriented environment
Successfully identified and enlisted over 40 patients into Care Coordination program, ensuring received comprehensive and personalized care.
Orchestrated dynamic interdisciplinary discussions with HIV care team, fostering collaboration and innovative solutions to complex patient needs.
Leveraged advanced data analysis techniques and adeptly managed E-Share data to derive actionable insights, enhancing program effectiveness and efficiency.
Achieved 85% increase in patient retention and health literacy rates through targeted interventions and educational initiatives
Championed continuous improvement initiatives by updating policies and procedures, driving enhanced resident assessments and care practices
Public Health Advisor
H+H Harlem Hospital
New York
07.2014 - 06.2017
Provided comprehensive home-based case management services to a diverse caseload of 25-55 individuals living with HIV, delivering tailored support to optimize health outcomes, and quality of life.
Authored and disseminated informative materials on chronic disease, substance abuse, empowering individuals with knowledge and resources to make informed healthcare decisions.
Guided vulnerable individuals through intricacies of healthcare system, offering compassionate support and practical assistance to navigate complex medical processes and access essential services.
Utilized proactive communication methods, including in-person visits, phone calls, and written correspondence, to ensure clients' compliance with prescribed treatment and recommended actions, fostering management of their health.
Accompanied clients to healthcare appointments and referral sites, providing invaluable advocacy and support to facilitate seamless access to care and promote holistic well-being.
Collaborated closely with supervisors to assess patient conditions and discuss optimal medical interventions, contributing to development of personalized treatment and strategies to enhance overall health outcomes.
Monitored and meticulously documented changes in patient health status, ensuring accurate and up-to-date records to facilitate informed decision-making and coordinated care among multidisciplinary teams.
Efficiently managed enrollment process, viral load monitoring, and administrative paperwork enabling individuals to leverage community resources and maximize access to essential support services.
Education
Master of Public Health - Health Policy and Management
CUNY School of Public Health
New York, NY
05.2018
Bachelors of Science - Public Health
New York University
New York, NY
05.2014
Skills
Program Monitoring and Tracking
Community Engagement
Health Education
Data Analysis
Strategic Planning
Stakeholder Collaboration
Budgeting Management
Grant Writing
Public Health Policy
Customer Service-Oriented
Communication and Advocacy
Adult Learning Theory
Problem-Solving
Public Speaking
Accomplishments
Developed and implemented a comprehensive learning strategy for a healthcare brand, leading to a 20% increase in audience engagement and understanding of brand communications.
Implemented a streamlined monitoring system for School-Based Health Centers (SBHCs), resulting in a 15% increase in operational efficiency and service quality across all centers.
Achieved a 25% increase in community engagement with Pre-Exposure Prophylaxis (PrEP) and HIV testing programs through targeted outreach initiatives, resulting in improved health outcomes and reduced transmission rates.
Successfully managed and maintained multi-year federal, and city grant portfolio.
Co-wrote and submitted highly coveted CDC grants (2015/2020) and NYCDOHMH multi-year grants.
Timeline
Learning Strategist
YuzuYello
08.2022 - 03.2024
Technical Assistance Program Manager
The Fund For Public Health/NYCDOH
10.2021 - 07.2022
Supervising Public Health Advisor
H+H Harlem Hospital
10.2018 - 06.2021
Care Coordinator
H+H Harlem Hospital
07.2017 - 09.2018
Public Health Advisor
H+H Harlem Hospital
07.2014 - 06.2017
Master of Public Health - Health Policy and Management