Overview
Work History
Education
Skills
Timeline
Generic

Oneyda L Cardona Pineda

Elizabeth,NJ

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon
Elizabeth, NJ
10.2018 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Inspected vehicle and maintained gas, oil and water levels.

Manager Macdonalds

Macdonals
Elizabeth, NJ
05.2014 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Entered time and attendance logs in preparation for payroll.
  • Created training modules and documentation to train staff.

Education

High School Diploma -

School Nuevo Mundo
Honduras
11.2002

Skills

  • Problem-Solving
  • DOT Compliance
  • Refrigerated Trailers
  • Customer Service
  • Valid Driver's License
  • Vehicle Cleaning and Maintenance
  • Time Management
  • Route Management
  • GPS Navigation
  • Excellent Sense of Direction
  • Documentation and Reporting
  • Vehicle Inspection
  • Attention to Detail
  • Cargo Handling
  • Delivery Verification

Timeline

Delivery Driver

Amazon
10.2018 - Current

Manager Macdonalds

Macdonals
05.2014 - Current

High School Diploma -

School Nuevo Mundo

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Oneyda L Cardona Pineda