Oneyda L Cardona Pineda
Elizabeth,NJ
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
Elizabeth, NJ
10.2018 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected vehicle and maintained gas, oil and water levels.
Manager Macdonalds
Macdonals
Elizabeth, NJ
05.2014 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Entered time and attendance logs in preparation for payroll.
- Created training modules and documentation to train staff.
Education
High School Diploma -
School Nuevo Mundo
Honduras11.2002
Skills
- Problem-Solving
- DOT Compliance
- Refrigerated Trailers
- Customer Service
- Valid Driver's License
- Vehicle Cleaning and Maintenance
- Time Management
- Route Management
- GPS Navigation
- Excellent Sense of Direction
- Documentation and Reporting
- Vehicle Inspection
- Attention to Detail
- Cargo Handling
- Delivery Verification
Timeline
Delivery Driver
Amazon
10.2018 - Current
Manager Macdonalds
Macdonals
05.2014 - Current
High School Diploma -
School Nuevo Mundo