Summary
Overview
Work History
Skills
References
Timeline
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Onidia Manso Sanchez

2737 W 73 Pl,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

19
19
years of professional experience

Work History

Retail Sales Associate

mg dollar store
Hialeah, FL
06.2016 - 01.2024
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Cashier Team Lead

Cubalse
Camaguey , Cuba
01.2005 - 11.2015
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Processed payments promptly for customers to exceed productivity standards.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Monitored cashier performance, providing feedback as needed.

Skills

  • Customer Service
  • Money Handling
  • Merchandise Display
  • Professional Appearance
  • Cash Handling
  • Teamwork and Collaboration
  • Stock replenishment
  • Retail Sales

References

References available upon request.

Timeline

Retail Sales Associate

mg dollar store
06.2016 - 01.2024

Cashier Team Lead

Cubalse
01.2005 - 11.2015

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Onidia Manso Sanchez