Oniya Ewing
Dunn,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Manufacturing Associate
KBI Biopharma
05.2023 - Current
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Performed cleaning techniques by thoroughly vacuuming clean room area, removing trash and bio-hazard materials and mopping walls, ceilings and floors.
- Upheld clean and organized workspaces to promote efficiency and minimize the risk of accidents or contamination.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Developmental Specialist
Monarch
03.2023 - 01.2024
- Guided developmentally disabled adults through customized day programs.
- Prepared healthy meals, maintained clean environments and laundered clothes.
- Provided transportation to medical appointments, social outings, and other necessary engagements for group home residents.
- Developed strong relationships with residents, fostering trust and open communication.
- Facilitated conflict resolution among group home residents as needed, promoting a positive living environment for all individuals involved.
Warehouse Picker
Amazon Warehouse
03.2022 - 03.2023
- Pulled and packed products based on daily orders making sure to meet the set goal of 1000 items an hour
- Met specifics of customer orders in a timely manner to ensure fast service and customer satisfaction
- Kept products separated, organized, and in good rotation while operating the computer screen, hand scanner, and conveyor belt
- Monitored product quality frequently, reporting problems to mitigate safety issues.
Assistant Manager
Hibbett Sports
09.2020 - 02.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Increased sales revenues by promoting complementary products and educating customers about store promotions
- Reduced financial discrepancies by monitoring credit card sales and deposits
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Assisted sales team with completing customer transactions and managing issues.
Peer Facilitator
North Carolina A&T State University
08.2017 - 01.2022
- Collaborated with the Center of Disease Control and Prevention (CDC) to identify areas in need of improvement and implement solutions on campus related to healthy relationships and safe sex practices
- Provided leadership for 60+ program workers and 2,000+ freshmen attendees, guiding one day workshop and facilitating a safe environment
- Maintained atmosphere of interactive learning and advancement to facilitate learning and development of critical thinking skills
- Coordinated with participating vendors during event planning.
Cashier
Walmart
06.2017 - 11.2020
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
- Managed customer relations and customer service through daily communication and interaction
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Receptionist
North Carolina A&T Student Health Center
08.2018 - 06.2020
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Education
NC BioWork Certificate - Biotechnology
Durham Technical Community College
Durham, NC07.2022
High School Diploma -
Albemarle High School
Albemarle, NC06.2016
Bachelor of Science -
North Carolina A & T State University
Greensboro, NC05.0202
Skills
- Communication
- Critical Thinking
- Attention to Detail
- Problem Solving
- Time Management and Organization
- Proficient in Microsoft
- Efficiency
- OSHA Standards
- Reading Safety Data Sheets
- Following SOPs
- Aseptic Techniques
- Analyzing and Recording data
- PPE Use
- Adaptable learner
Timeline
Manufacturing Associate
KBI Biopharma
05.2023 - Current
Developmental Specialist
Monarch
03.2023 - 01.2024
Warehouse Picker
Amazon Warehouse
03.2022 - 03.2023
Assistant Manager
Hibbett Sports
09.2020 - 02.2022
Receptionist
North Carolina A&T Student Health Center
08.2018 - 06.2020
Peer Facilitator
North Carolina A&T State University
08.2017 - 01.2022
Cashier
Walmart
06.2017 - 11.2020
NC BioWork Certificate - Biotechnology
Durham Technical Community College
High School Diploma -
Albemarle High School
Bachelor of Science -
North Carolina A & T State University
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