ONYINYECHI CHINYERE KALAGBOR
South Holland ,Illinois
Summary
Compassionate and motivated medical graduate with hands-on experience in clinical, laboratory settings and healthcare settings. Skilled in patient assessment, preventive care, EMR use, and routine procedures. Adaptable and effective communicator, committed to delivering empathetic, patient-centered care, and continuous learning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Associate
IntegraCare Clinic
Chicago, Illinois
03.2025 - Current
- Assessed patients at the start of their visits, focusing on chronic conditions, and helping them understand how to manage their health.
- Demonstrated proficiency in clinical documentation by composing clear, accurate SOAP notes and utilizing EMR systems efficiently.
- Performed routine clinical procedures (EKGs, blood draws, spirometry) to enhance hands-on patient care skills.
- Gained practical knowledge of medical billing and coding processes to ensure accurate documentation and reimbursement.
Laboratory Technician
American Medical Laboratories at Roseland Hospital
Chicago, Illinois
08.2024 - Current
- Operated and maintained diagnostic equipments, ensuring accurate, timely test results for clinical decisions.
- Ensured adherence to safety, quality control, and regulatory standards for reliable laboratory outcomes.
- Managed specimen processing and documentation with meticulous attention to detail.
- Communicated critical laboratory findings promptly to healthcare teams, facilitating urgent patient care.
Customer Care Representative | Health Benefits
Alight Solutions
Deerfield, Illinois
07.2020 - 10.2022
- Guided employees through complex health insurance benefits with clarity and patience.
- Resolved claims and benefit issues efficiently, working closely with insurance providers.
- Managed high call volumes while maintaining organization and professionalism.
- Handled difficult situations calmly, building trust with diverse clients.
Biology Educator and Academic Mentor
National Youth Service Corps
Ekiti State Government Secondary School , Ekiti
11.2016 - 11.2017
- Refined communication and public speaking skills through high school biology instruction.
- Adapted teaching methods to accommodate diverse learning styles and enhance engagement.
- Mentored students, cultivating leadership and interpersonal skills.
Education
Doctor of Medicine (M.D) -
Richmond Gabriel University
St Vincent And The Grenadines 07-2024
Bachelor of Science (BSc) -
Keele University
Staffordshire, England 07-2012
Skills
- Clinical procedures (EKG, phlebotomy, venipuncture, spirometry)
- SOAP note documentation
- EMR proficiency
- Patient education and counseling
- Excellent communication with diverse populations
- Interdisciplinary teamwork
- Analytical thinking and problem solving
- Medical billing and coding
Certification
- ECFMG Certification, 2025
- HIPAA Privacy and Security Rules - ASCLS, 2024
- Ethics and Code of Conduct in Healthcare - ASCLS, 2024
- Health & Safety Certification – British International Safety Organization, 2017
- CPR & First Aid – Institute of Safety Professionals of Nigeria, 2017
Accomplishments
Awarded a scholarship by Rivers State Government, Nigeria, covering undergraduate Biomedical Science studies in the UK and medical degree completion in St. Vincent and the Grenadines.
PUBLICATIONS
Kalagbor OC. Chronic Venous Disease in Healthcare Workers: A Systematic Review. Journal of Advances in Medicine and Medical Research. 2025;37(7):72–84. doi:10.9734/jammr/2025/v37i75884
VOLUNTEER EXPERIENCE
Red Cross Volunteer – Blood Donation Drive:
Redeemed Christian Church of God, Chicago, IL / January 2024
- Supported a community blood drive in partnership with the Red Cross to increase donor participation.
- Assisted with donor registration and monitored donor health before, during, and after donation.
- Promoted voluntary blood donation and raised awareness of community health needs.
Community Health Volunteer
Port Harcourt, Nigeria / January 2018
- Participated in a health fair to raise awareness about hypertension and diabetes in underserved communities.
- Educated attendees on early detection, lifestyle changes, and the importance of regular health screenings.
- Assisted with screening activities and guided individuals on when to seek medical care.
References
References available upon request.
Timeline
Clinical Associate
IntegraCare Clinic
03.2025 - Current
Laboratory Technician
American Medical Laboratories at Roseland Hospital
08.2024 - Current
Customer Care Representative | Health Benefits
Alight Solutions
07.2020 - 10.2022
Biology Educator and Academic Mentor
National Youth Service Corps
11.2016 - 11.2017
Doctor of Medicine (M.D) -
Richmond Gabriel University
Bachelor of Science (BSc) -
Keele University
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