Taylor Jones
Roanoke,VA
Summary
Dedicated Clinical Associate recognized for strong patient care and safety compliance. Proven skills in training staff, monitoring vital signs, and ensuring adherence to HIPAA regulations. Detail-oriented Clinical Associate with a focus on patient assessments and collaborative healthcare practices. Expertise in training new staff and maintaining accurate medical records, contributing to enhanced patient safety and team efficiency.
Overview
9
9
years of professional experience
Work History
Clinical Associate
Carilion Roanoke Memorial Hospital
roanoke, va
11.2019 - Current
- Assisted healthcare professionals with patient assessments and care plans.
- Monitored patient vital signs and reported changes to medical staff promptly.
- Trained new staff on hospital protocols and best practices, enhancing team readiness and compliance.
- Ensured compliance with safety standards and infection control measures consistently.
- Ensured compliance with HIPAA regulations by maintaining patient confidentiality during all interactions.
- Collaborated with healthcare providers to coordinate patient care, improving continuity and quality of treatment.
- Performed point-of-care testing utilizing glucometers, coagulation analyzers or other devices.
- Supported patients by addressing questions regarding medical procedures and treatments, fostering informed decision-making.
- Performed laboratory tests such as urinalysis, hematology, and blood chemistry.
- Collected specimens for testing according to established protocols, prepared specimens for transport to laboratory facilities.
- Maintained accurate medical records in accordance with HIPAA regulations.
- Maintained cleanliness of the clinical environment by sterilizing instruments, cleaning exam rooms and stocking supplies.
- Assisted in training new clinical associates on proper safety protocols and procedures within the department.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Greeted, guided and offered assistance to patients and visitors.
- Supported nursing staff in day-to-day operations.
- Attended training to validate or refresh basic professional skills.
Server
Famous Anthony'S
vinton, va
06.2017 - 09.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service standards.
- Handled cash transactions and processed payments with precision.
- Resolved customer complaints promptly to enhance the dining experience.
- Provided excellent customer service to ensure satisfaction.
- Upsold daily specials to increase guest satisfaction and restaurant sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
Education
High School Diploma -
William Fleming High School
Roanoke06-2019
Some College (No Degree) -
Virginia Western Community College
Roanoke, VASkills
- Patient assessment
- Specimen collection
- HIPAA compliance
- Infection control procedures
- Clinical workflow management
- Collaborative healthcare practices
- Vital signs monitoring
- Employee training
- Customer relationship management
- Time management
- Problem solving
- Attention to detail
- Clinical assessment
- Interdepartmental communication
- BLS certification
- Diagnostic procedures
- HIPAA regulations
- Healthcare compliance
- Clinical documentation
- Quality improvement
- Patient confidentiality
- Venipuncture and phlebotomy
- Reliable team player
- General housekeeping
- Professional bedside manner
- Customer service
- Feeding assistance expert
- Patient bathing
- Check-in coordination
- Patient feeding
- Trustworthy companion
- Patient relations
- Able to lift [number] pounds
- Vital sign monitors
- Compassionate caregiver
- Patient toileting
- First aid
- Dementia and Alzheimer's care
Timeline
Clinical Associate
Carilion Roanoke Memorial Hospital
11.2019 - Current
Server
Famous Anthony'S
06.2017 - 09.2021
High School Diploma -
William Fleming High School
Some College (No Degree) -
Virginia Western Community College