Oona Dixon
Birmingham,AL
Summary
Dynamic Probation Officer II with extensive experience at the City of Birmingham, adept in client case management and legal court procedures. Results-driven criminal justice professional with history of effectively managing caseloads and fostering positive behavioral changes. Proven ability to enhance rehabilitative outcomes through analytical problem-solving and effective team collaboration. Skilled in utilizing advanced technology for efficient caseload management, fostering accountability, and supporting successful reintegration of probationers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Probation Officer II
City Of Birmingham
10.2018 - Current
- Determine appropriate supervision levels by conducting risk and needs assessments
- Establish productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increase efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems (e.g. Incode, CaseWorx and MIDAS).
- Serve as court liaison by attending court hearings and presenting reports and recommendations.
- Complete reports on behalf of court and associated legal entities.
- Enhance offender rehabilitation by developing and implementing comprehensive case management plans.
- Evaluate the success of rehabilitative programs by analyzing participant progress data and making recommendations for improvement where needed.
- Provide guidance and support to probationers in securing employment, housing, and other essential resources for successful reintegration into society.
- Promote a culture of accountability among probationers by setting clear expectations for behavior and promptly addressing violations when necessary.
- Serve as duty officer and informing clients of probation guidelines and advising compliance standards
- Case manage progress through regular meetings to ensure compliance with court orders
- Serve as Court Referral Officer and manage caseload overseeing a variety of cases such as Domestic Violence, Driving Under the Influence, Disorderly Conduct, Trespass, Affray, Resisting Arrest, Violation of Protection Order, Unlawful Possession of Marijuana and Violation of State Firearms Act
- Develop effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.
Rehab Attendant
UAB Medicine (Spain Rehab)
10.2010 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Executed daily tasks such as restocking supplies and assisting customers with questions or concerns.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Trained new attendants, sharing best practices and tips for efficient service.
- Assisted with providing physical and/or occupational therapy to patients (e.g. Locomotor Training, Therapeutic exercise, Strength and Conditioning)
- Performed administrative duties such as overseeing patients daily schedules and communicating effectively with hospital staff involved directly with treatment
Laboratory Assistant
City Of Birmingham
04.2015 - 10.2018
- Maintained documentation on tests performed in lab.
- Monitored and documented safety standards to verify compliance.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Recorded and analyzed data to produce reports of results.
- Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
Physical Therapist Aide
HealthSouth Lakeshore Rehabilitation
08.2006 - 12.2008
- Educated patients and their families on proper home exercises, ensuring that they understood the importance of adherence to prescribed regimens for optimal recovery.
- Enhanced patient recovery by supporting physical therapists in providing therapeutic exercises and treatments.
- Supported optimal patient care by efficiently setting up therapy equipment according to therapist specifications before each session.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Increased patient satisfaction rates through empathetic interactions that addressed anxieties surrounding rehabilitation procedures or outcomes while instilling confidence in the care provided at our facility.
- Assisted in measuring patients'' mobility levels, tracking improvements over time through accurate data collection and analysis.
- Fostered positive relationships with patients by actively listening to concerns, offering encouragement, and providing ongoing education on their condition.
- Taught patients how to live within limits of capabilities and celebrated successes.
Education
Associate of Science - Physical Therapy
South University
Montgomery, AL06-2010
Bachelor of Science - Social Sciences (Psychology And Sociology)
Tennessee State University
Nashville, TN12-2004
Skills
- Client case management
- Legal court procedures
- Proficient in Microsoft Office 365
- Substance Abuse Treatment Recommendation
- Effective team collaboration
- Analytical problem-solving
- Reliability and Multitasking
Certification
State of Alabama Administrative Office of Courts-Court Referral Officer (Received: April 2025 and Expires: September 30, 2027)
Timeline
Probation Officer II
City Of Birmingham
10.2018 - Current
Laboratory Assistant
City Of Birmingham
04.2015 - 10.2018
Rehab Attendant
UAB Medicine (Spain Rehab)
10.2010 - Current
Physical Therapist Aide
HealthSouth Lakeshore Rehabilitation
08.2006 - 12.2008
Associate of Science - Physical Therapy
South University
Bachelor of Science - Social Sciences (Psychology And Sociology)
Tennessee State University
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