Opal Allen
DeSoto
Summary
Dynamic Certified Telemetry Technician with extensive experience at KPC Hospital, excelling in patient monitoring and ECG analysis. Proven ability to educate patients on cardiac conditions while ensuring accurate medical record management. Recognized for exceptional customer service and adept at coordinating healthcare resources to enhance patient care. Dedicated unit secretary skilled in patient records management healthcare operations illustrated several years of industry experience. Eager to offer effective communication and a proactive attitude to facilitate seamless patient care and bring value to the team.
Overview
28
28
years of professional experience
Work History
Certified Telemetry Technician
KPC Hospital
Dallas
02.2022 - 04.2024
- Maintained a safe environment by adhering to safety protocols and procedures.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
- Performed ultrasounds to diagnose heart conditions and vascular problems.
- Communicated test or assessment results to medical professionals.
Unit Secretary/Telemetry Monitor Technician
Methodist Charlton Medical Center
Dallas
10.2010 - 07.2020
- Managed the front desk area ensuring neatness at all times.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Greeted visitors and patients in a courteous and friendly manner.
- Routed laboratory or diagnostic results to appropriate staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Managed multiple patients simultaneously with different levels of acuity and severity.
Unit Secretary
Methodist Rehabilitation Hospital
Dallas
09.2010 - 04.2013
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Greeted visitors and patients in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
Unit Secretary/Activity Director
HealthSouth Medical Center
Dallas
02.1996 - 09.2010
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Managed the front desk area ensuring neatness at all times.
- Utilized hospital information systems for data entry and retrieval.
- Encouraged socialization among residents by organizing group games or outings.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Adapted existing activities or developed new ones to meet the changing needs of participants.
- Consulted with staff and other professionals to discuss activities.
Unit Secretary/Telemetry Monitor Technician
Vibra Specialty Hospital
Dallas
02.2007 - 10.2009
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Managed unit call reception and routed calls to correct department.
- Transcribed doctors' orders, including medication and lab test requests.
- Arranged hospital admissions for patients as required.
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Conducted regular rounds to check the status of patients on telemetry units.
- Performed ultrasounds to diagnose heart conditions and vascular problems.
Education
Certified Telemetry Technician - Telemetry/Phlebotomy
PCI
Dallas, TX12-2019
High School Diploma -
Central High School
San Angelo, TX05-1960
Some College (No Degree) - Certified Medical Assistant
Blinn College
Brenham, TXSkills
- Patient monitoring
- Medical record management
- ECG analysis
- Telemetry monitoring
- Patient education
- Appointment scheduling
- Lab test documentation
- Customer service
- Data entry
- Unit secretary training
- Incoming call reception
- Pre-hospital care
- Healthcare resource coordination
Timeline
Certified Telemetry Technician
KPC Hospital
02.2022 - 04.2024
Unit Secretary/Telemetry Monitor Technician
Methodist Charlton Medical Center
10.2010 - 07.2020
Unit Secretary
Methodist Rehabilitation Hospital
09.2010 - 04.2013
Unit Secretary/Telemetry Monitor Technician
Vibra Specialty Hospital
02.2007 - 10.2009
Unit Secretary/Activity Director
HealthSouth Medical Center
02.1996 - 09.2010
Certified Telemetry Technician - Telemetry/Phlebotomy
PCI
High School Diploma -
Central High School
Some College (No Degree) - Certified Medical Assistant
Blinn College
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