Opal Nessmith
Statesboro,GA
Summary
Detail-oriented professional with over 4 years of experience in healthcare operations. Skilled in coordinating patient care, managing prior authorizations, and fostering teamwork, contributing to improved clinic efficiency and patient outcomes.
Overview
2027
2027
years of professional experience
Work History
Cherokee Pumping of Savannah
Office Manager
Savannah, GA
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated scheduling and communication for team meetings and client appointments.
- Maintained accurate records of financial transactions and vendor communications.
- Implemented new filing system, enhancing document retrieval speed and organization.
- Managed payroll, accounts payable and accounts receivable.
Certified Medical Assistant/Prior Authorization Specialist
Southern Family Medicine
Statesboro, GA
03.2026 - Current
- Assisted in patient intake, gathering medical histories and verifying insurance information.
- Supported physicians during examinations by preparing instruments and ensuring a sterile environment.
- Administered vaccines and medications under supervision, adhering to safety protocols.
- Scheduled patient appointments using electronic health record (EHR) systems for efficient workflow management.
- Manage medical prior authorizations for a large practice with seven providers.
- Triage nursing line calls and route to appropriate clinical staff.
Special Education Paraprofessional
Guyton Elementary School
Guyton, GA
08.2023 - 03.2026
- Supported individualized education plans by assisting students with learning disabilities in classroom activities.
- Implemented behavioral management strategies to promote positive student interactions and engagement.
- Collaborated with teachers to modify instructional materials for diverse learning needs and abilities.
- Monitored student progress, providing feedback to educators on academic development and social skills.
- Assisted in the integration of technology tools to enhance learning experiences for students with special needs.
- Facilitated small group instruction, fostering an inclusive environment conducive to peer collaboration.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Patient Services Coordinator
Cora Physical Therapy
Pembroke, GA
04.2019 - 08.2023
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Managed intake processes to ensure accurate patient information collection and documentation.
- Developed and maintained strong relationships with patients, enhancing overall satisfaction and retention.
- Collaborated with physical therapists to streamline communication and improve care delivery efficiency.
- Trained new staff on patient management protocols, fostering a culture of excellence in service delivery.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Collected patient co-pay and issued receipt to confirm payment.
- Verified patient's insurance eligibility and benefits coverage.
Certified Medical Assistant
Savannah Rheumatology Associates
Savannah, GA
01.2013 - 04.2019
- Administered patient assessments and documented vital signs to support accurate diagnosis and treatment plans.
- Assisted healthcare providers in conducting examinations and procedures, ensuring patient comfort and safety.
- Managed scheduling of appointments, optimizing clinic flow for improved patient access to care.
- Educated patients on medication usage and treatment plans, enhancing adherence and health outcomes.
- Managed prior authorizations and insurance communications.
Education
Certified Medical Assistant - Medical Assitant
Allied Training Medical Center
Vidalia, GAAssociate of Arts -
Altamaha Technical College
Baxley, GA01-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Excellent communication
- Critical thinking
- Calm under pressure
- Organizational skills
- Problem resolution
Timeline
Certified Medical Assistant/Prior Authorization Specialist
Southern Family Medicine
03.2026 - Current
Special Education Paraprofessional
Guyton Elementary School
08.2023 - 03.2026
Patient Services Coordinator
Cora Physical Therapy
04.2019 - 08.2023
Certified Medical Assistant
Savannah Rheumatology Associates
01.2013 - 04.2019
Cherokee Pumping of Savannah
Office Manager
Certified Medical Assistant - Medical Assitant
Allied Training Medical Center
Associate of Arts -
Altamaha Technical College