Ope Lano
Calgary
Summary
Detail-oriented Computer Information Systems student with a Marketing minor seeking a Solution Architect Intern role at AWS. Expertise in cloud-native architecture and scalable data systems, with a focus on developing AI-driven solutions that enhance performance and automate decision-making. Experienced in the full development lifecycle, from data modeling to deploying intelligent applications on AWS.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Camera Operator - Volunteer
Foothills Alliance Church
10.2023 - Current
- Spearhead rapid troubleshooting of camera and AV systems under live-production pressure, minimizing broadcast interruptions to under 30 seconds per incident.
- Operate high-resolution production cameras during live-stream services, fine-tuning focus and exposure to achieve broadcast-grade video quality viewed by 5,000+ concurrent users.
- Collaborated with audio-tech teams to synchronize multi-camera feeds, utilizing basic computer vision techniques (OpenCV) to automate scene-transition cues, enhancing production efficiency.
- Reviewed live-stream footage with meticulous attention to detail, demonstrating skills in system monitoring, log analysis, and AI-driven anomaly detection in cloud environments.
IT Support Analyst Intern
City of Calgary
Calgary
05.2025 - 12.2025
- Optimized Mission-Critical Oracle SQL Database: Conducted a deep-dive performance audit of a 2 TB Oracle database, identifying deletion pattern bottlenecks. Redesigned indexing and implemented query-level caching, reducing execution time by 35% and eliminating SLA breaches.
- Delivered Desktop & Peripheral Support: Provided tier-2 assistance to 150+ municipal employees, troubleshooting laptops, desktops, and productivity suites. Resolved 98% of tickets within the 2-hour SLA, contributing to a 20% reduction in ticket backlog.
- Led Hardware Refresh Initiative: Analyzed device lifecycle data and built a predictive replacement model (Python + scikit-learn) that forecasted failure risks, saving the department $45,000 in unnecessary upgrades.
- Collaborated on room-tech upgrades: Partnered with AV specialists to document and configure 30 conference-room tech setups, improving reliability scores by 15% through failure-mode analysis using AI-driven anomaly detection.
- Championed confidentiality protocols: Managed employee records with strict data-handling procedures, ensuring compliance with municipal privacy regulations and safeguarding sensitive information.
- Provided technical support for IT applications: Assisted users in troubleshooting and resolving issues, enhancing user experience and minimizing downtime.
Education
Bachelor of Science - Computer Information Systems
Mount Royal University
Calgary, AB12.2025
Skills
- Camera Operation Techniques
- Video Production
- Video Editing
- Lighting Techniques
- Audio Engineering
- Cloud & DevOps
- Git/GitHub
- CI/CD pipelines
- Docker
- SQL
- MySQL
- Oracle DB
- NoSQL (DynamoDB)
- HTML 5
- CSS 3
- JavaScript (ES6)
- Python
- PHP
- Data preparation
- Model assessment
- Data Modeling
- ETL pipelines
- Query Optimization
- Analytics (BigQuery)
- REST APIs
- JSON/XML
- Postman
- Machine learning basics
- Sentiment analysis
- Embedding methods
- Image classification
- Cloud security
- Backup Strategies
- Performance optimization
- Data Integrity
- Compliance
- AI ethics
- Bias reduction
- Model transparency
- Learning methodologies
- Team collaboration
- Agile leadership
- Agile coaching
- Mentorship
- Problem-solving
- Outlook
- Adobe Acrobat
- JIRA
- Programming & Tools
- Model transparency
- Agile coaching
- Mentorship
Certification
- AWS Certified Cloud Practitioner, Expected, 06/01/26
- AWS Certified Machine Learning – Specialty, In progress, Aligning with AI/ML best practices on SageMaker
- CompTIA Security+, In progress, Reinforcing cloud security fundamentals
Projects
- Song Library Webpage – Full-Stack + AI-Enhanced Search, Engineered an interactive web platform (HTML 5/CSS 3/JavaScript) supporting real-time search across 10,000+ music entries, reducing query latency by 40%. Implemented a lightweight NLP module using Python’s nltk to extract genre and mood tags from metadata, powering a content-based recommendation system that boosted user engagement by 18%. Integrated a MySQL backend with indexed search queries, achieving 95% data consistency across API calls.
- Backpacking Gear Promotion Page – Marketing-Driven AI Insights, Developed a promotional site with PHP backend and JavaScript front-end, delivering a 15% increase in click-through rates for featured gear. Built a predictive analytics dashboard (Python + Tableau) that forecasts product demand based on seasonal trends, improving inventory planning accuracy by 22%. Conducted A/B testing on UI layouts using statistical significance testing, identifying the optimal design that lifted conversion rates by 8%.
- Autonomous Six-Legged Robot – Embedded AI & IoT, Designed a hexapod robot with Arduino-based firmware and a lightweight neural network that adapts gait to terrain variations, reducing motion latency by 30%. Integrated TensorFlow Lite for on-device inference, streaming sensor data to an AWS IoT Core dashboard for real-time monitoring and anomaly detection. Demonstrated proof-of-concept for edge-AI telemetry, enabling remote operators to adjust robot behavior via a cloud-connected UI.
- Serverless AI Recommendation Engine – Capstone, Deployed a SageMaker-powered recommendation model that analyzes user behavior to suggest products, achieving a 0.78 NDCG score on validation data. Built a Lambda-triggered pipeline that preprocesses clickstream data, trains models nightly, and updates recommendations in under 5 minutes. Implemented model explainability using SHAP values, providing business stakeholders with transparent insights into recommendation logic.
Leadership Extracurriculars
- Technical Mentor, Mount Royal University AI Club, Guided 20+ peers through machine-learning projects, fostering hands-on experimentation with model training and evaluation.
- Volunteer Tutor, Calgary Public Library, Taught introductory programming and AI concepts to high-school students, emphasizing ethical AI practices and problem-solving.
Timeline
IT Support Analyst Intern
City of Calgary
05.2025 - 12.2025
Camera Operator - Volunteer
Foothills Alliance Church
10.2023 - Current
Bachelor of Science - Computer Information Systems
Mount Royal University