Ophelia St. John
Concord,NH
Summary
Experienced with managing large-scale programs and leading cross-functional teams to successful outcomes. Utilizes strategic planning and effective communication to ensure project alignment with organizational goals. Track record of delivering high-quality results through leadership, adaptability, and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Program Director
Boys and Girls Club
Concord, NH
01.2024 - Current
- Directed daily operations of youth programs, including staff supervision, curriculum development, and safety compliance. Managed budgets, coordinated events and field trips, and maintained strong communication with families and community partners.
Waitress
Texas Roadhouse
Concord, NH
01.2024 - 01.2024
- Achieved high guest satisfaction by delivering orders accurately and promptly, enhancing the overall dining experience. Processed transactions accurately through point-of-sale systems, ensuring correct billing. Demonstrated composure in high-pressure situations, consistently delivering excellent service during busy shifts.
Lead Teacher
Granite YMCA
Concord, NH
01.2023 - 01.2024
- Led the design and implementation of innovative lesson plans that promoted cognitive, social, and emotional development in young children. Cultivated strong relationships with parents and established a secure and nurturing classroom atmosphere through strategic management techniques.
Paraprofessional
Merrimack Valley Middle School
Penacook, NH
01.2022 - 01.2023
- Facilitated successful implementation of educational plans, resulting in improved cognitive and social development of students. Enhanced collaboration with teachers to provide personalized support, creating a welcoming and inclusive learning environment. Strengthened classroom dynamics through dedicated support and commitment to educational excellence.
Manager
You’re Fired Paint and Pottery Studio
Concord, NH
01.2020 - 01.2020
- Oversaw daily operations with a focus on staff management, inventory oversight, and customer service excellence. Cultivated a creative atmosphere by organizing events that enhanced customer engagement and contributed to the establishment's positive reputation.
Education
Associate of Arts -
New Hampshire Technical Institute
ConcordHigh School Diploma -
Concord High School
Skills
- Community outreach
- Budgeting and financial management
- Staff development
- Program leadership
- Policy and procedure improvements
- Multitasking
Certification
- CPR and First Aid
- Birkmans Leadership 101 Course Completion
- Lead Teacher Qualified (NH)
Timeline
Senior Program Director
Boys and Girls Club
01.2024 - Current
Waitress
Texas Roadhouse
01.2024 - 01.2024
Lead Teacher
Granite YMCA
01.2023 - 01.2024
Paraprofessional
Merrimack Valley Middle School
01.2022 - 01.2023
Manager
You’re Fired Paint and Pottery Studio
01.2020 - 01.2020
Associate of Arts -
New Hampshire Technical Institute
High School Diploma -
Concord High School
Volunteer/ Internship Experience
- Americorp NCCC, Americorp Member, Sacramento, CA, 2021, 2022, Engaged in diverse community service projects, demonstrating flexibility and teamwork to address critical needs across various communities. I participated in disaster response, environmental conservation, and community development initiatives, showcasing a commitment to civic responsibility and community betterment.
- Americorp City Year, Americorp Member, Seattle, WA, 2020, 2021, Provided critical support in urban schools by serving as a mentor and tutor to students, contributing to improved academic outcomes and fostering positive youth development. I collaborated with a diverse team to implement targeted interventions, emphasizing community engagement and educational equity.