- Cooking
- I enjoy helping others and giving back to the community
- Volunteer Travel
- Participating in local clean-up initiatives
- Backpacking and Hiking
- Baking
- I participate in low-impact exercises to strengthen core muscles
- Horseback Riding
- Gym Workouts
- Animal Care
- Gardening
Ophelia Hosteen
Pinon,AZ
Summary
Detail-oriented Medical Records Technician with a proven track record at Chinle Comprehensive Health Care Facility. Expert in HIPAA compliance and medical records auditing, I enhanced patient data accuracy and streamlined workflows. Known for strong communication skills, I fostered collaborative relationships with healthcare professionals to optimize records management and ensure confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Records Technician
Chinle Comprehensive Health Care Facility
12.2020 - Current
- Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
- Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
- Kept accurate log of requests for medical information and records.
- Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Maintained patient records in compliance with security regulations.
- Participated in regular staff meetings to discuss best practices and share insights with colleagues, contributing to an overall improvement in departmental performance.
- Trained [Number] direct reports on department procedures and policies to maximize department productivity.
- Enhanced the quality of health information management by following established protocols for coding and filing medical documents.
- Identified new methods to optimize medical records management.
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Assisted in implementing new filing system that resulted in increased ease of access for both staff members and patients alike.
- Provided exceptional customer service when responding to inquiries from patients or their representatives regarding access to personal health information.
- Achieved high levels of accuracy while inputting clinical data into EHR system as well as manual charting methods when necessary.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Education
High School Diploma -
CHINLE HIGH SCHOO;
Chinle, AZ05-1992
Skills
- Medical records auditing
- HIPAA compliance
- Patient confidentiality
- Healthcare data analytics
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Electronic Medical Records System Consultant(EMRSC)- Various Tech Schools and Private Organizations.
- Privacy and Security Certification – HIMSS.
- Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA).
- Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA).
- First Aid Certification
Interests
Timeline
Medical Records Technician
Chinle Comprehensive Health Care Facility
12.2020 - Current
High School Diploma -
CHINLE HIGH SCHOO;
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