Ophelia Lucanne Valdez
Kent,WA
Summary
A seasoned Clinical Expeditor with a proven track record at MultiCare Health System, I excel in optimizing hospital patient flow and bed utilization, ensuring efficient care delivery. Skilled in critical care thinking and leadership, I adeptly balance urgent needs with available resources, significantly enhancing patient satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Clinical Expeditor
MultiCare Health System
01.2022 - Current
- Responsible for facilitating patient flow throughout the hospital, balancing bed requests with priority of need
- Collaborates with house supervisor, charge nurses on flow prioritization, assigning ready beds to ready patients
- Collaborates with providers to resolve concerns related to appropriate level of care
- Maintains a constant awareness of hospital census and bed capacity and staffing levels status
- Applies nursing knowledge/process, existing policies, and admission criteria as a foundation for clinical triage and patient placement to ensure optimal bed utilization
- Demonstrates the ability to adapt to an ever-changing patient care environment
- Demonstrates leadership by providing information as a resource nurse, mentor and coach
- Demonstrates critical thinking skills for problem solving and anticipating patient care needs
Administrative Nursing Admissions Coordinator
Providence Swedish Health Services
01.2019 - Current
- Primarily responsible in determining and assigning bed placement for patients requiring admissions to acute care and critical care units
- This includes admissions from emergency departments, direct admits, inter-unit transfers, surgical patients, and admissions from outside facilities
- Performs chart review and/or calls to clarify bed criteria to assure appropriate level of care and bed placement
- Point of contact for providers requesting access to services or patient transfers to Providence Swedish Health System
- Obtains patient information critical to determining appropriate provider, medical necessity and level of care; facilitates telephone communication between the referring and receiving providers
- Prioritizing calls to assure timely access to services
- Utilizes established policies, procedures, and protocols to prioritize admission/transfer to Swedish Health System
- Able to multi-task and prioritize even with competing demands
- Effectively communicates using clear language fitting to the messages, audience and situation, and follow-ups regularly and timely
Owner, Caregiver
Scenic Hill Adult Living Adult Family Home
01.2017 - Current
- Manage all aspects of operations accommodating 5 residents
- Recruitment, Onboarding, Employee Training
- Managed schedules, coordinated shifts, and ensuring proper staffing levels
- Monitor finances, include budgeting, payroll, and expense tracking
- Maintain compliance with state and local regulations, ensuring proper licensing, certifications and inspections
- Conduct resident assessments to develop individualized care plans in collaboration with families and healthcare providers
- Build strong relationships with residents and their families, ensuring satisfaction and addressing concerns promptly
- Employee remediation and termination
- Recognition and promotion of employees
ICU Flex RN (STAT, FLOAT RN)
Swedish Medical Center
Seattle, USA
01.2010 - 01.2019
- Responded to emergency situations such as code blues, code stroke and RRTs with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions when assigned as STAT role
- Floated to ICU, Emergency Department, PCU and Telemetry Units
- Assessed patient health and developed individualized care plans accordingly.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Monitored and managed various treatment and care interventions.
Progressive/Intensive Care Unit Nurse (Travel Assignment)
Tacoma General Hospital
Tacoma, USA
01.2009 - 01.2010
Travel Nurse
Jackson Memorial Hospital
Miami, USA
01.2007 - 01.2009
- Medical/Surgical Oncology Nurse (Staff)
Medical Intensive Care Unit Nurse (Staff)
St. Francis Hospital
Federal Way, USA
01.2006 - 01.2009
Medical/Surgical Oncology Nurse
Memorial Regional Hospital
Hollywood, USA
01.2005 - 01.2006
Patient Care Technician
Cedars Medical Center
Miami, USA
01.2000 - 01.2003
Education
Bachelors - Nursing
Chamberlain College of Nursing
01.2009
Associate - Nursing
Miami-Dade Community College
Miami, FL01.2002
Skills
- Documentation
- Record maintenance
- Critical care thinking
- ECG interpretation
- Ventilator therapy
- Conscious sedation
- IV insertion
- IV therapy
- Infection control
- Safety protocols
- Team collaboration
- Patient assessment
- Triage
- Post-operative surgical patient monitoring
- Hemodynamic monitoring
- Critical care equipment knowledge
- Leadership skills
References
Available upon request
Credentialsandcertifications
- State of Florida, Current
- State of Washington, Current
- BLS, Current
- Completion of Critical Care Nursing Internship Program, 01/2006
- Adult Family Home Administrator Certification, 01/2016
Timeline
Clinical Expeditor
MultiCare Health System
01.2022 - Current
Administrative Nursing Admissions Coordinator
Providence Swedish Health Services
01.2019 - Current
Owner, Caregiver
Scenic Hill Adult Living Adult Family Home
01.2017 - Current
ICU Flex RN (STAT, FLOAT RN)
Swedish Medical Center
01.2010 - 01.2019
Progressive/Intensive Care Unit Nurse (Travel Assignment)
Tacoma General Hospital
01.2009 - 01.2010
Travel Nurse
Jackson Memorial Hospital
01.2007 - 01.2009
Medical Intensive Care Unit Nurse (Staff)
St. Francis Hospital
01.2006 - 01.2009
Medical/Surgical Oncology Nurse
Memorial Regional Hospital
01.2005 - 01.2006
Patient Care Technician
Cedars Medical Center
01.2000 - 01.2003
Bachelors - Nursing
Chamberlain College of Nursing
Associate - Nursing
Miami-Dade Community College
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