Donn Carlo cacayorin
Tacoma,WA
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PATIENT ACCESS TECHNICIAN
MULTICARE HEALTH SYSTEM
TACOMA, WA
05.2023 - Current
- Verified insurance coverage for services provided by the facility.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Ensured accuracy of all data entered into computer system.
- Managed incoming faxes related to patient registration processes.
- Answered phones promptly in a professional manner.
Health Information Management Technician
COMPASS HEALTH
LOS OSOS, CA
03.2021 - 04.2023
- Maintained a secure database of patient information, including diagnoses, treatments, insurance information, and other health data.
- Provided technical support for staff members when entering patient information into the EHR system.
- Updated patient files with current medications prescribed by provider orders.
- Compiled statistical reports on hospital utilization, departmental activities, and related healthcare data.
- Resolved discrepancies between paper-based documents and electronic health records systems.
- Developed and implemented policies and procedures to ensure accurate coding of medical records according to ICD-10 guidelines.
Education
Some College (No Degree) - MEDICAL OFFICE ADMINISTRATION
San Joaquin Valley College
Visalia, CASome College (No Degree) - COMPTIA A / NETWORK +
MEDCERT
Livonia, MISkills
- HIPAA and confidentiality
- Medical terminology
- Policy understanding
- Problem-solving
- Customer service
- Electronic health records
- Patient education
Languages
English
Professional
Certification
- CODING AND INSURANCE SPECIALIST
Timeline
PATIENT ACCESS TECHNICIAN
MULTICARE HEALTH SYSTEM
05.2023 - Current
Health Information Management Technician
COMPASS HEALTH
03.2021 - 04.2023
- CODING AND INSURANCE SPECIALIST
Some College (No Degree) - MEDICAL OFFICE ADMINISTRATION
San Joaquin Valley College
Some College (No Degree) - COMPTIA A / NETWORK +
MEDCERT
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