Ophelia Viezcas
Oklahoma City
Summary
Results-driven warehouse professional with experience at Hobby Lobby Warehouse, excelling in order picking and inventory management. Demonstrated expertise in pallet jack operation and team collaboration, achieving high accuracy in order fulfillment. Committed to maintaining safety compliance and enhancing operational efficiency through effective time management and stress tolerance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Order Puller
Hobby Lobby Warehouse
Oklahoma City, OK
04.2025 - Current
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Accurately picked and packed orders according to customer specifications and quality standards.
- Maintained organized workstations to streamline order fulfillment processes.
- Conducted regular inventory counts to ensure stock accuracy and prevent discrepancies.
Store Associate
Goodwill Industries Of Central Oklahoma
Oklahoma City, OK
11.2023 - 04.2025
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Organized merchandise displays to optimize store layout and improve accessibility.
- Operated point-of-sale systems accurately for transactions and returns.
- Maintained cleanliness and organization of sales floor to ensure a welcoming environment.
- Collaborated with team members to achieve daily sales goals and improve service efficiency.
- Processed incoming donations, sorting items for display or recycling based on quality standards.
- Provided training support for new associates on store procedures and customer service protocols.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
Education
GED -
OIC
Oklahoma City, OK05-2026
Skills
- Picking accuracy
- Warehouse safety
- Loading and unloading
- Shipping and receiving
- Heavy lifting
- Pallet jack proficiency
- Stress tolerance
- Work order interpretation
- Barcode scanning
- Time management
- Order picking
- Team collaboration
- Safety compliance
- Order verification
- Pick-list processing
- Box building and packing
- Order ticket reading
- RFID scanning
- Pallet jack usage
- Teamwork and collaboration
- Quick learner
Certification
Work keys assessment
Timeline
Warehouse Order Puller
Hobby Lobby Warehouse
04.2025 - Current
Store Associate
Goodwill Industries Of Central Oklahoma
11.2023 - 04.2025
GED -
OIC