Oprah Lewis
Brooklyn,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
Macys Department Store
09.2019 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Work closely with Store Leadership and the Retail Learning team to conduct robust new hire onboarding and induction.
- Support store leaders to proactively pipeline candidates in the market for future openings for all areas of the business – including referrals of candidates to other local stores based off organizational and business needs
Freelance Production Assistant
get dressed INC.
01.2022 - Current
- Dresser for Marina Rinaldi Fashion Presentation at Leslie Feely Gallery by Susan Moses Celebrity Stylist &Author
- First Initiative Inauguration of Empowering Women NYC at United Nations
- The Art of Dressing Curves Book Signing & Holiday Styling Event collaboration at Lane Bryant
- Mustard Seed Benefit Luncheon for disabled children in the Caribbean, Central America and Africa.
Costume Designer/Personal Stylist
FREE TO FLY PRODUCTIONS “FOR BETTER OR FOR WORSE”
12.2019 - Current
- Customized styling services in accordance with client’s personal style and preference
- Prepare complete looks (outfit and accessories) needed for the day or special events
- Work with client to redesign client’s wardrobe incorporating latest fashion and staple pieces with client’s current wardrobe
- Work with writer, producer and director to develop costume plot to ensure looks reflects character’ personality and mood of each scene
- Create complete looks for each character in production; rent or purchase and/or construct all costume pieces, and accessories for production
- Maintain budget and monitor purchase and expense records for individual clients and theatrical productions.
Assistant Manager
LANE BRYANT
01.2017 - 09.2019
- Instrumental in managing staff of up to 60+ people in sales and execution roles in annual 6 mil store
- Coordinate creative experiences for guest during monthly events increasing customer loyalty
- Increase profits through effective sales training and examining weekly Key Performance Indicators (KPI’s)
- Generate repeat business by developing and maintaining strong team devoted to customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Smile For Ever Sistah In You
01.2015 - 08.2018
- Maximized overall sales by purchasing and pricing inventory for merchandising
- Ensured all pricing, signage, and displays are correct at all times
- Responsible for creative vision and direction of store displays
- Identify on trend fashion lines at trade shows for the store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Digital Sales Lead/Head Cashier
Barnes & Noble
01.2012 - 01.2018
- Monitor and manage work of cashiers on a daily basis, reconcile cash receipts up to $8,000
- Manage digital department providing training and information to employees on new trends in e-reader technology
- Collaborate with management team to strategically plan new e-book consumer promotions through active feedback
- Analyze consumer and internal team trends to increase membership weekly sales plan by 2 percent
- Instrumental in promoting books for celebrity authors at the celebrated O Magazine 10th Anniversary.
Education
Master of Professional Studies in Fashion Marketing -
LIM College
New York, NY08.2015
Bachelor of Science in Business Administration with concentration in Marketing -
King’s College
Wilkes Barre, PA05.2009
Skills
- Diversity and Inclusion
- Coaching and Mentoring
- Organizational Development
- Onboarding Programs
- Talent management
- Succession Planning
- Exit Interviews
- Staff Supervision
- Strategic Planning
- Payroll coordination
- Job Analysis
- Training programs
- Employee Surveys
Timeline
Freelance Production Assistant
get dressed INC.
01.2022 - Current
Costume Designer/Personal Stylist
FREE TO FLY PRODUCTIONS “FOR BETTER OR FOR WORSE”
12.2019 - Current
Human Resources Manager
Macys Department Store
09.2019 - Current
Assistant Manager
LANE BRYANT
01.2017 - 09.2019
Assistant Manager
Smile For Ever Sistah In You
01.2015 - 08.2018
Digital Sales Lead/Head Cashier
Barnes & Noble
01.2012 - 01.2018
Master of Professional Studies in Fashion Marketing -
LIM College
Bachelor of Science in Business Administration with concentration in Marketing -
King’s College
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