Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Cheryl S. Parker

Los Angeles,CA

Summary

Seasoned HR professional with 22 years of experience seeking HR Advisor role. Expertise in investigating issues, managing disciplinary actions, and facilitating problem resolution. Proven track record in employee relations, compliance, and strategic HR management across diverse sectors, enhancing organizational efficiency and inclusivity.

Strategic Human Resources Manager recognized for high productivity and efficient task completion. Skilled in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to drive organizational success. Committed to fostering positive workplace culture and enhancing employee engagement.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Boom! Studios, Inc.
12.2021 - 07.2024
  • Led daily HR operations across multiple departments, including finance, publishing, editorial, and administration.
  • Collaborated with the Chief Financial Officer to design and implement HR strategies that aligned with organizational goals.
  • Developed and maintained equitable workplace practices, enhancing diversity and inclusion organization-wide.
  • Directed leadership development programs, increasing preparedness for department-level leadership roles.
  • Developed and implemented effective recruitment strategies for diverse roles.
  • Facilitated employee onboarding and training programs for new hires.
  • Managed employee relations by addressing concerns and resolving conflicts.
  • Oversaw performance management processes to enhance staff development.
  • Administered compensation and benefits programs to ensure employee satisfaction.
  • Conducted compliance audits to uphold labor laws and company policies.
  • Collaborated with leadership on workforce planning and organizational development.
  • Led initiatives to promote a positive workplace culture and employee engagement.

Senior Human Resources Management Consultant

Kam Consulting Group
07.2018 - 11.2021
  • Managed day-to-day human resources operations for clients in both Non-Profit and Corporate sectors, ensuring seamless HR functions.
  • Investigated and resolved complex employee relations issues, including discrimination, harassment, and retaliation cases filed through Federal and State agencies.
  • Facilitated onboarding, offboarding, and benefits management processes, negotiating terms with brokers to optimize employee packages.
  • Conducted research and provided recommendations for the annual Wage & Salary Review, contributing to informed decision-making on compensation adjustments.

Director, Human Resources

Operation HOPE, Inc.
11.2015 - 07.2018
  • Directed comprehensive human resources operations across multiple U.S. and international locations, collaborating with executive management to align HR strategies with organizational goals.
  • Achieved a 35% reduction in employee turnover through the creation and management of effective employee recognition programs and a robust full-cycle recruitment process, including C-Suite positions.
  • Enhanced financial efficiency by implementing a weekly payroll audit, leading to an 87% decrease in overpayments, and conducted audits of direct benefits billing, achieving a 25% reduction in overpayments and improved collection of arrears.

Transition/Career Development Administrator, Compliance/Operations Manager

YWCA/Los Angeles Job Corps
08.2011 - 06.2014
  • Oversaw and mentored the Career Development division, managing full cycle recruitment, employee separations, and payroll processes while handling accounts payable and receivable duties.
  • Conducted compensation analysis, organized annual reviews, and facilitated merit-based salary adjustments, along with leading employee relations investigations and departmental development training.

Human Resources Manager /HR Business Partner

Transamerica Life/AEGON
06.2002 - 08.2011
  • Managed daily human resources operations, including performance management, performance appraisals, and compliance audits across multiple international divisions.
  • Developed and delivered training programs for administrative staff and managers to enhance organizational efficiency and compliance.
  • Coordinated visa and green card processes for non-national employees, overseeing sponsorship updates, renewals, and administrative compliance.
  • Administered company policies, programs, and procedures, including leave of absences and FINRA licensing requirements, ensuring adherence to legal and organizational standards.

Education

Bachelor of Arts - Business Administration

University of Phoenix
Tempe, Arizona

Bachelor of Arts - Human Resources Management

University of Phoenix
Tempe, Arizona

Skills

  • Employee Relations
  • Employee Training
  • Employee Engagement
  • Compensation & Benefits
  • Nonprofit Organizations
  • Performance Management
  • Strategic Planning
  • Organizational Development
  • Employment Retention
  • Diversity & Inclusion
  • Talent Management
  • Regulatory Compliance
  • Problem Solving
  • Analytical Skills
  • Strong Computer Skills
  • Interpersonal Skills
  • Written Communication
  • Organizational Skills
  • Flexibility
  • Talent acquisition
  • Compliance auditing
  • Compensation analysis
  • Workforce planning
  • Diversity initiatives
  • Leadership training
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Team building
  • Succession planning
  • Employee handbook development
  • Recruitment
  • Training and mentoring
  • Records management
  • Human resources operations
  • Microsoft office and docusign
  • Labor law compliance
  • Grievance handling and redressal
  • Leadership development
  • HR policies and procedures
  • Onboarding and orientation
  • Career development
  • HR guidance

Certification

  • Human Resources Management, University of Phoenix
  • Human Resources Management, Loyola Marymount University
  • Facilitator, Meyers & Briggs Foundation

Timeline

Human Resources Manager

Boom! Studios, Inc.
12.2021 - 07.2024

Senior Human Resources Management Consultant

Kam Consulting Group
07.2018 - 11.2021

Director, Human Resources

Operation HOPE, Inc.
11.2015 - 07.2018

Transition/Career Development Administrator, Compliance/Operations Manager

YWCA/Los Angeles Job Corps
08.2011 - 06.2014

Human Resources Manager /HR Business Partner

Transamerica Life/AEGON
06.2002 - 08.2011

Bachelor of Arts - Business Administration

University of Phoenix

Bachelor of Arts - Human Resources Management

University of Phoenix
Cheryl S. Parker