Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SARAH (DEAN) OQUENDO

Chicago,US

Summary

Passionate and experienced Emergency Medical Technician with practical approach to emergency medical care and behavioral health, ensuring prompt and accurate assessment for treatment of patients. Committed to remaining composed under pressure, following protocol, and treating patients with compassion, in both career and volunteer opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

EMT-B

Medical Express Ambulance Service
  • Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
  • Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Managed multiple tasks simultaneously while adhering to established protocols.

Emergency Medical Technician

Chicago Department of Public Health
08.2024 - 06.2025
  • Alternate 911 response for mental and behavioral health emergencies to assess if medical attention is needed.
  • Respond to crisis calls with a mental health clinician to make effective treatment plans and emergency stabilization.
  • Collaborates with the Chicago Fire Department and Chicago Police Department to manage 911 emergencies.
  • Organize vehicles and equipment to meet state standards.

EMT-B

Event Medical Solutions
09.2023 - Current
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Provided professional and companionate care to patients.
  • Worked collaboratively with other healthcare professionals to provide the best possible outcomes for patients.

STAFF MEMBER

New York Bagel and Bialy
01.2023 - 07.2023
  • Took orders, prepared food, customer service, and used cash register.

Swim Instructor

Big Blue Swim School
10.2022 - 12.2022
  • Instructed students from ages ranging between six months to 18 years.
  • Communicated with parents and guardians about student progress and challenges.
  • Created an enjoyable learning atmosphere that motivated students to reach their goals.

MANAGER/SWIM LESSONS COORDINATOR

Lincolnwood Aquatics Center
01.2022
  • Managed all staff members, tested, and refilled chemicals, scheduled, wrote and executed swim lessons curriculum, and organized lessons.

SWIM INSTRUCTOR/HEAD LIFEGUARD

Lincolnwood Aquatics Center
01.2021
  • Instructed students on life saving skills and managed lifeguards.

SWIM INSTRUCTOR/LIFEGUARD

Lincolnwood Aquatics Center
04.2019
  • Instructed students on life saving skills and upheld pool safety and rules.

Ambulance Call Taker

Medical Express Ambulance Service
06.2025 - Current
  • Coordinated with nurses and social workers to coordinate emergency and non-emergency transports
  • Worked with dispatchers to provide accurate estimated times arrival of ambulance, medicar, and lab arrival times
  • Organized and entered online referrals for transports
  • Communicated efficiently with both crew members, dispatch staff, nursing homes and hospitals to successfully carry out transport of a wide variety

Education

High School Diploma -

Illinois Math And Science Academy
05.2022

Malcolm X College

General Education Courses

Illinois Institute of Technology
Chicago, IL

Skills

  • Direct Patient Care
  • Behavioral emergency intervention
  • Critical decision-making skills
  • Calm under pressure
  • Teamwork and collaboration
  • Vital signs monitoring

Certification

  • AHA BLS Instructor
  • EMS Lead Instructor
  • Stop the Bleed Instructor
  • NREMT-B License
  • IDPH EMT-B License

Timeline

Ambulance Call Taker

Medical Express Ambulance Service
06.2025 - Current

Emergency Medical Technician

Chicago Department of Public Health
08.2024 - 06.2025

EMT-B

Event Medical Solutions
09.2023 - Current

STAFF MEMBER

New York Bagel and Bialy
01.2023 - 07.2023

Swim Instructor

Big Blue Swim School
10.2022 - 12.2022

MANAGER/SWIM LESSONS COORDINATOR

Lincolnwood Aquatics Center
01.2022

SWIM INSTRUCTOR/HEAD LIFEGUARD

Lincolnwood Aquatics Center
01.2021

SWIM INSTRUCTOR/LIFEGUARD

Lincolnwood Aquatics Center
04.2019

EMT-B

Medical Express Ambulance Service

High School Diploma -

Illinois Math And Science Academy

Malcolm X College

General Education Courses

Illinois Institute of Technology

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