Oral Campbell
Mount Vernon,NY
Summary
Proven team leader and adept problem-solver, I enhanced customer satisfaction and operational efficiency at Embrace Management. Leveraging customer service and time management skills, I significantly contributed to team productivity and business profitability while mastering heavy-duty tasks and product promotions.
Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
2
2
years of professional experience
Work History
Sales Associate, Tasker, Merchandiser
Ulta Salon and Cosmetics
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Entry Level Manager
Embrace Management
03.2024 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep the business operating within budget and increase profits.
- Focused on Commission Notes
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Clerk
CVS Pharmacy
09.2022 - 12.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
High School Diploma -
Westchester Community College
Valhalla, NY05-2025
High School Diploma -
Steam Academy
Mount Vernon, NY03-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Heavy Duty
- Excellent people skills
- Shipping
- Product Promotions
- Commissions
- Moving Things
Timeline
Sales Associate, Tasker, Merchandiser
Ulta Salon and Cosmetics
05.2024 - Current
Entry Level Manager
Embrace Management
03.2024 - 08.2024
Clerk
CVS Pharmacy
09.2022 - 12.2023
High School Diploma -
Westchester Community College
High School Diploma -
Steam Academy
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