Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oralia Alvarado

San Antonio,TX

Summary

Dynamic leader with a proven track record at Tommy John Tailgate, excelling in regulatory compliance and budget management. Spearheaded process improvements that enhanced productivity and fostered a culture of innovation. Adept at building strong customer relationships and mentoring teams to achieve operational excellence and increased profit margins.

Overview

8
8
years of professional experience

Work History

Director Digital Dinning

Tommy John Tailgate
San Antonio, TX
06.2019 - Current
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Monitored industry trends to identify opportunities for expansion and innovation.
  • Directed operations to improve efficiency and increase profit margins.
  • Managed annual budgeting process, including forecasting and financial planning.

General Manager

project pllo
San Antonio, TX
08.2017 - 10.2025
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

Education

GED -

Palo Alto College
San Antonio, TX
04-1997

Skills

  • Regulatory compliance
  • Budget management
  • Process improvement
  • Staff training
  • Customer relationship management
  • Technology implementation
  • Effective communication
  • Team building
  • Operations management

Languages

Spanish
Professional

Timeline

Director Digital Dinning

Tommy John Tailgate
06.2019 - Current

General Manager

project pllo
08.2017 - 10.2025

GED -

Palo Alto College