Oralia Castillo
Houston,TX
Summary
Dynamic Compliance Review Officer with CRCM certification, previously at Veritex Community Bank internal auditing Regulatory Compliance. Expert in strategic planning and project coordination, I enhanced compliance programs and streamlined processes, significantly reducing risk exposure. Proven ability to foster collaboration and mentor teams, driving operational efficiency and innovation in a fast-paced environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Compliance Review Officer, CRCM Certified
Veritex Community Bank
02.2012 - 10.2025
- Developing and implementing compliance programs, monitoring regulatory changes, conducting internal audits, and creating policies and procedures.
- Implemented risk assessment procedures to identify potential compliance issues proactively.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Ensured compliance with Federal and State laws through regular policy reviews and updates.
Branch Manager
Bank of America
05.1992 - 02.2012
- Oversaw daily branch operations, ensuring compliance with company policies and regulatory requirements.
- Developed and implemented strategies to enhance customer service and satisfaction levels.
- Mentored and trained staff, fostering a culture of continuous improvement and professional development.
- Analyzed branch performance metrics to identify areas for operational efficiency improvements.
Skills
- Project coordination
- Clear and concise report drafting
- Strategic planning
- Innovation and creativity
Certification
- Certified Regulatory Compliance Manager (CRCM),American Bankers Association, June 2024.
- Notary- State of Texas
Timeline
Compliance Review Officer, CRCM Certified
Veritex Community Bank
02.2012 - 10.2025
Branch Manager
Bank of America
05.1992 - 02.2012