Oralia Diaz
Glendale,AZ
Summary
Driven professional with extensive experience in residential and environmental cleaning, notably with Oralia Cleaning Services. Excelled in customer service and quality assurance controls, leveraging fluency in Spanish to enhance client satisfaction. Proven track record in improving operational efficiency and reducing costs, demonstrating exceptional organizational and interpersonal skills. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
26
26
years of professional experience
Work History
Residential House Cleaning
Oralia Cleaning Services
01.1999 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collected payment for services rendered and provided client with billing receipts.
- Adhered to professional house cleaning checklist.
- Provided excellent house cleaning and maid services to clients.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Sanitized apartments after move-out or prior to move-in.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Managed day-to-day business operations.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Environmental Cleaning Technician
ABM Industries
08.2022 - 05.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05.1996
Skills
- Residential Cleaning
- Customer Service
- Customer service-focused
- Quality Assurance Controls
- FLUENT IN Spanish
Timeline
Environmental Cleaning Technician
ABM Industries
08.2022 - 05.2024
Residential House Cleaning
Oralia Cleaning Services
01.1999 - Current
High School Diploma -
Shadow Mountain High School
Similar Profiles
Faviola AguilarFaviola Aguilar
Cleaning Specialist at ORALIA CLEANING SERVICESCleaning Specialist at ORALIA CLEANING SERVICES
NADEEM AKHTARNADEEM AKHTAR
IT Manager at Oralia Resort Pvt LtdIT Manager at Oralia Resort Pvt Ltd
Yvonne NyanzaninkaYvonne Nyanzaninka
Cleaning Assistant at Cleaning Exec Cleaning ServicesCleaning Assistant at Cleaning Exec Cleaning Services