Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Oranld Mason

The Credit Pros Intl
San Tan Valley,AZ
1
Language
1
Certification
18
years of professional experience

Results-driven Senior Sales Executive experienced in strategic sales initiatives, client relationship management, and driving revenue growth. Achieved market expansion and increased customer retention through strong negotiation and consultative selling skills. Focused on enhancing pipeline quality, fostering team collaboration, and delivering measurable business outcomes.

Work History

Senior Sales Executive

3 Years 2 Months
The Credit Pros Intl | 08.2023 - Current
  • Managed consultative sales conversations to assess client needs and present credit restoration solutions.
  • Followed structured qualification processes to prioritize high-intent leads and improve pipeline accuracy.
  • Maintained detailed CRM records to track prospects, objections, and follow-up activities.
  • Coordinated with internal teams to align client expectations and service delivery.

Business Analyst

3 Years 5 Months
IDIQ | 03.2020 - 08.2023
  • Analyzed operational data to identify process gaps and recommend workflow improvements.
  • Partnered with cross-functional teams to refine priorities and align deliverables with business goals.
  • Built recurring reports and dashboards to support leadership decision-making.
  • Gathered business requirements from stakeholders and translated needs into clear functional specifications.
  • Validated data quality across source systems to maintain accurate reporting and analysis.
  • Supported testing efforts by reviewing results, logging defects, and confirming requirements coverage.
  • Documented process maps, user stories, and acceptance criteria for solution development.
  • Improved communication between technical and nontechnical teams through structured analysis and clear documentation.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Reduced costs through meticulous budget management and cost-benefit analysis for each project phase.
  • Supported successful product launches with detailed market analysis and competitive positioning strategies.
  • Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
  • Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.

General Manager

11 Years 6 Months
LA Fitness | 01.2009 - 07.2020
  • Directed club operations to maintain service standards, cleanliness, and member satisfaction.
  • Managed budgets, payroll, and expense controls to support profitability.
  • Monitored sales performance and adjusted strategies to improve membership growth.
  • Recruited, trained, and scheduled staff to support daily business needs.

Education

No Degree - Business Economics

Duquesne University | Pittsburgh, PA

Skills

Sales development
Client relationship management
Sales presentations
Consultative selling
Sales presentation
Relationship selling
Sales analytics
Pipeline management
Sales coaching
Sales training
Competitive analysis
Sales strategy development

Accomplishments

  • Supervised team over 100 staff members including Sales and Marketing Development

Certification

  • CPSP - Certified Professional Sales Person

Languages

English
Full Professional

Timeline

Senior Sales Executive

The Credit Pros Intl
08.2023 - CurrentRead More

Business Analyst

IDIQ
03.2020 - 08.2023Read More

General Manager

LA Fitness
01.2009 - 07.2020Read More

Duquesne University

No Degree from Business Economics
Read More
Oranld Mason