
I have a wide background of mechanical and technical skills.
I also have experience in leading and coordinating a successful service group doing various repairs in customer's residences.
I have experience in handling customer and employee issues and created/maintained a healthy relationship environment in the workplace.
Completed Planned Maintenance inspection and repairs including checking fluid levels, tire pressure and wear. brake wear, vehicle safety items, oil change, filter change, and related service needs.
Obtained Pennsylvania State vehicle safety inspection certification and performed safety inspections on Bentley trucks and customer's trucks.
Obtained ASE Master Medium/Heavy truck certifications.
Repaired trucks as needed including but not limited to changing tires, changing brakes, repairing lights. repairing exhaust components, diagnosing Check Engine Light issues, motor repairs, etc.
Facility maintenance and repairs as needed.
Any other jobs as requested by management.
Construction and repair of roll forming machinery used to make roofing materials.
Machinist work as needed to manufacture parts used for roll forming machinery.
Designing and documenting parts and machines as needed to successfully manufacture or repair machines to customer specifications.
Other jobs as requested by management as needed.
Reviewed technical documentation to complete equipment maintenance and repair.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Electrical, plumbing, welding, and computer based system repairs and construction as needed to successfully maintain and repair facility and production equipment.
Document and track maintenance records as needed.
Led a team of Service Technicians doing repairs and replacement of plumbing, heating, electrical and related repairs in customers residences.
Contact and schedule the service work as per customer request and as schedule permitted.
Handled customer concerns related to the Service Department.
Billing and estimating details related to the jobs performed.
Providing customers with detailed quotes on larger jobs such as heating system installations.
Mitigating employee issues as needed.
Providing daily direction to the employees as related to jobs scheduled, and oversight of work performed.
ASE Medium/Heavy Truck Master Technician
PA State Safety Inspection License
CDL Class A Driver's License, Tanker, D/T endorsements
Forklift Operator
Arc Welding, Oxy/acetylene cutting
Hino and Isuzu Training certificates
Computer Diagnostic including DX, IDSS, and Insite
Basic Microsoft Office applications
Office management and employee supervision experience
Scheduling and logistics experience