Summary
Overview
Work History
Education
Skills
Timeline
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Jason Wall

Clearwater ,FL

Summary

Customer Service oriented, ASE Master Certified Technician with over 20 years customer service and 18 years Automotive Industry experience. Ready to take the next step in my career path. Authorized to work in the US for any employer

Overview

19
19
years of professional experience

Work History

Fleet Management Service Advisor

Enterprise Fleet Management
St. Louis, MO
04.2007 - Current
  • Provide timely response to repair orders submitted for approval
  • Review repair orders to ensure proper repair and maintenance services are performed according to manufacturers' recommendations
  • Negotiate pricing, assess and apply proper warranty and post-warranty applications while creating, issuing, and explaining purchase orders
  • Contact clients to provide recommendations, explain proposed procedures, and gain approval
  • Make recommendations regarding fleet vehicle lifecycle
  • Locate and suggest service locations for clients
  • Emphasis on medium duty commercial truck

Mechanical Claims Analyst

JM&A Group
St. Louis, MO
05.2006 - 06.2007
  • Answer incoming calls from repair facilities
  • Review warranty contracts to confirm coverage
  • Authorize needed warranty repairs
  • Refer to labor guides for proper labor times/part pricing

New Vehicle Sales Consultant

Marshall Ford
O'Fallon, MO
09.2003 - 12.2005
  • Prepare vehicles for delivery
  • Assist customers when selecting the correct vehicle to meet their needs

Education

Associate's degree - Automotive Technology

Ranken Technical College

Skills

Training

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Timeline

Fleet Management Service Advisor

Enterprise Fleet Management
04.2007 - Current

Mechanical Claims Analyst

JM&A Group
05.2006 - 06.2007

New Vehicle Sales Consultant

Marshall Ford
09.2003 - 12.2005

Associate's degree - Automotive Technology

Ranken Technical College

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Jason Wall