ORDIS GARCIA
Marblehead,Massachusetts
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Security Officer
North East
01.2022 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Retail Sales Consultant/Customer Service Agent/ Phone Operator
Best Buy
11.2016 - 04.2021
- Sales of Home Theatre, Major and small appliances, Gaming and Entertainment, Car fi
- Expert
- Knowledge and selected deparments
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Place special orders or call other stores to find desired items
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Inventory/Asset protection
11.2014 - 05.2016
- Receive and count stock items, and record data manually or using computer
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Survey and monitor suspicious activity in store and work with supervisors and other sales employees to deter theft
- Stock supplies accordingly and provide service to customers such as pick up orders and carry in and carry outs.
Cashier
Mcdonalds
07.2014 - 11.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Stock shelves, and mark prices on shelves and items
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Education
High School Diploma -
Lynn English High School
Lynn, MassachusettsSkills
- Basic PC and Microsoft skills
- Sales experience
- Customer service experience
- Training and development of new employees
- Warehouse and Security experience
- CCTV Monitoring
Timeline
Security Officer
North East
01.2022 - Current
Retail Sales Consultant/Customer Service Agent/ Phone Operator
Best Buy
11.2016 - 04.2021
11.2014 - 05.2016
Cashier
Mcdonalds
07.2014 - 11.2014
High School Diploma -
Lynn English High School
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